:root{--mobile-nav-height:64px;--mobile-content-bottom-space:calc(var(--mobile-nav-height) + env(safe-area-inset-bottom) + 10px);--mobile-touch-target:44px}.ticket-team-mobile-context,.ticket-view-tabs-mobile,.ticket-tab-short-label,.ticket-summary-badges,.chat-queue-search,.chat-manage-trigger,.chat-compose-mobile,.oncall-mobile-tools-trigger,.shift-mobile-more,.shift-mobile-chevron,.oncall-mobile-shortcuts,.oncall-mobile-tabs,.oncall-mobile-list-heading,.mobile-shift-period,.chat-mobile-title,.chat-mobile-subtitle,.mobile-filter-backdrop{display:none}.shift-detail-backdrop{z-index:145;background:#141f176b;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.shift-detail-sheet{border:1px solid var(--line);background:#fff;border-radius:20px;width:min(560px,100vw - 48px);max-height:min(82vh,720px);padding:18px 20px;overflow:auto;box-shadow:0 18px 54px #19251b33}.notification-day h3{color:var(--muted);letter-spacing:.04em;text-transform:uppercase;margin:0;padding:9px 14px 5px;font-size:11px;font-weight:800}.notification-popover .notification-day>button{text-align:left;background:#fff;border:0;border-bottom:1px solid #eeeee8;grid-template-columns:auto minmax(0,1fr);gap:10px;width:100%;padding:11px 14px;display:grid}.notification-popover .notification-day>button.unread{background:#f3f7f1}.portal-module-loading{min-height:180px;color:var(--muted);justify-content:center;align-items:center;gap:10px;font-size:14px;display:flex}.portal-module-spinner{border:2px solid var(--line);border-top-color:var(--moss-700);border-radius:50%;width:20px;height:20px;animation:.8s linear infinite portal-module-spin}@keyframes portal-module-spin{to{transform:rotate(360deg)}}.notification-kind{min-width:56px;min-height:24px;color:var(--moss-800);background:#edf2e9;border-radius:999px;justify-content:center;align-self:start;align-items:center;padding:3px 6px;font-size:9px;font-weight:800;display:inline-flex}.notification-kind.message{background:#eaf1e7}.notification-kind.status-change{color:#775722;background:#f3eddd}.notification-kind.ticket{color:#61645d;background:#efeee8}.dashboard-mobile-shortcuts,.dashboard-mobile-tickets{display:none}.dashboard-skeleton-value{background:#e8ece5;border-radius:8px;width:54px;height:30px;animation:1.2s ease-in-out infinite alternate mobile-pulse;display:inline-block}@keyframes mobile-pulse{to{opacity:.45}}.pwa-install-card,.pwa-update-card{z-index:75;border:1px solid var(--line);background:#fff;border-radius:18px;align-items:center;gap:10px;padding:13px;display:flex;position:fixed;left:12px;right:12px;box-shadow:0 10px 32px #1c2a1f2b}.pwa-install-card{bottom:calc(var(--mobile-nav-height,68px) + env(safe-area-inset-bottom) + 9px)}.pwa-update-card{bottom:calc(var(--mobile-nav-height,68px) + env(safe-area-inset-bottom) + 100px);justify-content:space-between;font-size:13px}.pwa-install-card>div{flex:1;min-width:0}.pwa-install-card strong{color:var(--moss-900);font-size:14px}.pwa-install-card p{color:var(--muted);margin:3px 0 0;font-size:12px;line-height:1.35}.pwa-install-action,.pwa-update-card button{background:var(--moss-800);color:#fff;white-space:nowrap;border:0;border-radius:999px;justify-content:center;align-items:center;gap:6px;min-height:42px;padding:0 13px;font-size:12px;font-weight:800;display:inline-flex}.pwa-dismiss{width:36px;height:36px;color:var(--muted);background:0 0;border:0;border-radius:50%;place-items:center;display:grid}.pwa-instructions-backdrop{z-index:130;background:#16201873;align-items:flex-end;display:flex;position:fixed;inset:0}.pwa-instructions{width:100%;padding:24px 18px calc(18px + env(safe-area-inset-bottom));background:#fff;border-radius:24px 24px 0 0}.pwa-instructions h2{color:var(--moss-900);margin:0 0 10px;font-size:19px}.pwa-instructions p{color:var(--muted);font-size:14px;line-height:1.5}.pwa-instructions .pwa-install-action{width:100%;margin-top:10px}@media (min-width:761px){.pwa-install-card,.pwa-update-card{width:min(390px,100vw - 48px);left:auto;right:24px}.pwa-install-card{bottom:24px}.pwa-update-card{bottom:112px}}@media (max-width:760px){.dashboard-home{flex-direction:column;gap:14px;display:flex}.dashboard-home>*{margin-block:0!important}.dashboard-home>div:first-of-type>div:first-child p{max-width:34ch}.dashboard-home .dashboard-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;display:grid}.dashboard-home .dashboard-metric-card{border-radius:17px;min-width:0;min-height:96px;padding:13px}.dashboard-home .dashboard-metric-card:nth-child(2),.dashboard-home .dashboard-metric-card:nth-child(4){display:none}.dashboard-home .dashboard-metric-card>div{margin-bottom:7px}.dashboard-home .dashboard-metric-card h2{font-size:10px}.dashboard-home .dashboard-metric-card .material-symbols-outlined{padding:5px;font-size:18px}.dashboard-home .dashboard-metric-card>strong{font-size:24px}.dashboard-home .dashboard-metric-card>p{margin-top:4px;font-size:10px;line-height:1.35}.dashboard-home .dashboard-period-select,.dashboard-home .dashboard-new-ticket-button{display:none}.dashboard-mobile-shortcuts{grid-template-columns:1fr 1fr;gap:8px;display:grid}.dashboard-mobile-shortcuts button{border:1px solid var(--line);min-height:48px;color:var(--moss-800);background:#fff;border-radius:15px;justify-content:center;align-items:center;gap:7px;font-size:12px;font-weight:700;display:flex}.dashboard-mobile-shortcuts .material-symbols-outlined{font-size:19px}.dashboard-attention-section{border-radius:18px}.dashboard-attention-section>header{padding:14px}.dashboard-attention-section>header h2{font-size:16px}.dashboard-attention-section>header p{display:none}.dashboard-attention-section>header button{background:#edf2e9;border-radius:999px;min-height:40px;padding:0 10px}.dashboard-attention-section>.overflow-x-auto{display:none}.dashboard-mobile-tickets{gap:8px;padding:10px;display:grid}.dashboard-mobile-ticket{border:1px solid var(--line);text-align:left;background:#fff;border-radius:15px;grid-template-columns:minmax(0,1fr) auto;gap:5px 8px;min-width:0;padding:12px;display:grid}.dashboard-mobile-ticket:nth-of-type(n+4){display:none}.dashboard-mobile-ticket-top{grid-column:1/-1;justify-content:space-between;align-items:center;display:flex}.dashboard-mobile-ticket-top small{color:var(--muted);font-family:var(--font-mono,monospace);font-size:11px}.dashboard-mobile-ticket>strong{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:14px;line-height:1.35;overflow:hidden}.dashboard-mobile-ticket>.status{align-self:center;font-size:10px}.dashboard-mobile-ticket>small:last-child{color:var(--muted);grid-column:1/-1;font-size:11px}.dashboard-mobile-ticket-skeleton{border:1px solid var(--line);background:#fff;border-radius:15px;gap:9px;min-height:86px;padding:12px;display:grid}.dashboard-mobile-ticket-skeleton>*{background:#e8ece5;border-radius:8px;width:65%;height:11px;animation:1.2s ease-in-out infinite alternate mobile-pulse;display:block}.dashboard-mobile-ticket-skeleton>i{width:26%}.dashboard-mobile-ticket-skeleton>small{width:40%}.dashboard-mobile-empty{color:var(--muted);text-align:center;margin:0;padding:16px 10px;font-size:13px}.dashboard-home aside.rounded-xl{border-radius:18px;padding:15px}.dashboard-home aside.rounded-xl h2{font-size:17px}.dashboard-home .dashboard-recent-item{padding-left:12px;font-size:13px}.dashboard-home .dashboard-recent-item:nth-of-type(n+4){display:none}.dashboard-recent-item{cursor:pointer}body{padding:0 0 calc(var(--mobile-nav-height) + env(safe-area-inset-bottom))}.app-shell>main{min-width:0}.topbar{z-index:60;min-height:calc(56px + env(safe-area-inset-top));height:auto;padding:env(safe-area-inset-top) 12px 0;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#fbfaf6f7;gap:8px;display:flex;position:sticky;top:0}.mobile-menu,.mobile-top-actions>button,.mobile-top-actions .notification-bell,.mobile-top-actions .push-enable-button{flex:0 0 var(--mobile-touch-target);width:var(--mobile-touch-target);min-width:var(--mobile-touch-target);height:var(--mobile-touch-target);min-height:var(--mobile-touch-target);color:var(--moss-800);background:#edf1e9;border:0;border-radius:50%;place-items:center;padding:0;display:grid}.mobile-menu svg,.mobile-top-actions svg{width:20px;height:20px}.mobile-title{flex-direction:column;flex:auto;gap:1px;min-width:0;font-size:15px;line-height:1.25;display:flex}.mobile-title>span,.mobile-title>small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.mobile-title>small{color:var(--muted);font-size:12px;font-weight:400}.mobile-top-actions{flex:none;align-items:center;gap:5px;display:flex}.push-enable-button span{display:none}.push-enable-button{position:relative}.push-enable-button:not(.enabled):after{background:var(--moss-800);color:#fff;content:"+";border:2px solid #fff;border-radius:50%;place-items:center;width:15px;height:15px;font-size:12px;font-weight:800;line-height:1;display:grid;position:absolute;bottom:4px;right:4px}.push-permission{position:relative}.push-permission-card{z-index:125;top:calc(62px + env(safe-area-inset-top));border:1px solid var(--line);background:#fff;border-radius:19px;width:min(340px,100vw - 20px);padding:16px;position:fixed;right:10px;box-shadow:0 12px 40px #17251a33}.push-permission-card strong{color:var(--moss-900);font-size:15px}.push-permission-card p,.push-permission-card small{color:var(--muted);margin:7px 0;font-size:13px;line-height:1.45;display:block}.push-permission-card footer{justify-content:flex-end;gap:8px;margin-top:12px;display:flex}.push-permission-card footer button{border:0;border-radius:999px;min-height:42px;padding:0 13px;font-size:12px;font-weight:700}.push-dismiss{color:var(--ink);background:#f3f2ec}.push-confirm{background:var(--moss-800);color:#fff}.mobile-top-actions .notification-popover{top:calc(62px + env(safe-area-inset-top));width:auto;max-height:calc(var(--mobile-viewport-height,100dvh) - 150px - env(safe-area-inset-top));border-radius:20px;position:fixed;bottom:auto;left:10px;right:10px}.notification-popover>div{max-height:calc(var(--mobile-viewport-height,100dvh) - 220px)}.notification-popover .notification-day>button{border-radius:0;align-items:start;min-height:64px}.sidebar,.sidebar.open,.mobile-menu-hidden{display:none!important}.sidebar.compact .nav-item-label,.sidebar.compact .nav-group-title,.sidebar.compact .sidebar-command span,.sidebar.compact .sidebar-new-ticket span,.sidebar.compact .user-identity,.sidebar.compact .brand div{display:block!important}.sidebar.compact .sidebar-command,.sidebar.compact .sidebar-new-ticket,.sidebar.compact nav button{justify-content:flex-start!important;width:100%!important;max-width:none!important;margin:0!important;padding-inline:12px!important}.sidebar.compact .brand{justify-content:flex-start!important;padding:0 0 18px!important}.sidebar.compact .sidebar-collapse{display:none!important}.mobile-nav-backdrop{z-index:80}.bottom-nav{z-index:70;height:calc(var(--mobile-nav-height) + env(safe-area-inset-bottom));padding:3px 0 calc(3px + env(safe-area-inset-bottom));-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#fffffcf7;border-top:1px solid #daddd3e6;grid-template-columns:repeat(5,minmax(0,1fr));align-items:center;display:grid;position:fixed;bottom:0;left:0;right:0;box-shadow:0 -6px 22px #1d2b2012}.bottom-nav button{color:#727970;-webkit-tap-highlight-color:transparent;background:0 0;border:0;border-radius:0;flex-direction:column;justify-content:center;align-items:center;gap:1px;width:100%;min-width:0;min-height:54px;padding:2px 0;font-size:10px;font-weight:600;line-height:1.1;display:flex}.bottom-nav-icon{place-items:center;width:26px;height:26px;font-size:19px;display:grid;position:relative}.bottom-nav-icon svg{stroke-width:1.9px;width:22px;height:22px}.bottom-nav-icon b{color:#fff;background:#a64a3d;border-radius:999px;min-width:16px;height:16px;padding:0 4px;font-size:10px;line-height:16px;position:absolute;top:-3px;right:-10px}.bottom-nav-label{max-width:100%;color:inherit;letter-spacing:-.12px;white-space:nowrap;font-size:10px;display:block}.bottom-nav button.active{color:var(--moss-800);background:0 0;font-weight:800}.bottom-nav button.bottom-nav-create{color:var(--moss-800);transform:none}.bottom-nav-create .bottom-nav-icon{background:var(--moss-800);color:#fff;border:3px solid #fff;border-radius:50%;width:50px;height:50px;margin-top:-7px;margin-bottom:-3px;box-shadow:0 4px 14px #243a2a33}.content{min-width:0;padding:16px 16px calc(24px + env(safe-area-inset-bottom))}.content :is(input,select,textarea){min-height:var(--mobile-touch-target);font-size:16px}.content :is(button,[role=button],a){-webkit-tap-highlight-color:transparent}.content .primary-button,.content .outline-button{min-height:var(--mobile-touch-target);border-radius:999px}.page-heading{gap:12px}.page-heading h1,.welcome-row h1{font-size:23px;line-height:1.2}.page-heading p{font-size:14px;line-height:1.45}.toast-stack{right:12px;bottom:calc(var(--mobile-nav-height) + env(safe-area-inset-bottom) + 10px);align-items:stretch;left:12px}.toast-stack .toast{border-radius:15px;width:100%;min-height:46px}.tickets-table{box-shadow:none;background:0 0;border:0;gap:8px;display:grid}.tickets-table .table-head{display:none}.tickets-table .table-row{border:1px solid var(--line);background:var(--surface,#fff);border-radius:17px;grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:8px 10px;min-height:0;margin:0;padding:14px;display:grid;box-shadow:0 2px 8px #1a271d09}.tickets-table .table-row>div:first-child{grid-area:1/1;align-items:flex-start;gap:9px;min-width:0;display:flex}.tickets-table .table-row>div:first-child>span:last-child{min-width:0}.tickets-table .table-row strong{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:15px;line-height:1.35;display:-webkit-box;overflow:hidden}.tickets-table .table-row small{color:var(--muted);margin-top:4px;font-size:12px;line-height:1.4;display:block}.tickets-table .table-row>.person-cell,.tickets-table .table-row>.person-cell:nth-child(3){display:none}.tickets-table .table-row>span:nth-child(4){grid-area:2/1;justify-self:start}.tickets-table .table-row>span:nth-child(4) .status{border-radius:999px;align-items:center;min-height:26px;padding:4px 9px;font-size:11px;display:inline-flex}.tickets-table .table-row>.row-actions{display:none!important}.tickets-table .ticket-card-deadline,.tickets-table .ticket-card-category,.ticket-card-mobile-meta{display:none}.tickets-table .empty{border:1px dashed var(--line);background:#fff;border-radius:18px;grid-column:1/-1}.unread-ticket{margin-left:5px;display:inline-block}.ticket-quick-filters{display:contents}.ticket-view-tabs:not(.ticket-view-tabs-mobile){display:none!important}.ticket-view-tabs-mobile{scrollbar-width:none;grid-column:1/-1;gap:8px;width:calc(100vw - 32px);padding:2px 0 7px;overflow-x:auto;display:flex!important}.ticket-view-tabs-mobile::-webkit-scrollbar{display:none}.ticket-view-tabs-mobile button{border:1px solid var(--line);min-height:40px;color:var(--ink);white-space:nowrap;background:#fff;border-radius:999px;flex:none;padding:0 14px;font-size:13px}.ticket-view-tabs-mobile button.active{color:var(--moss-800);background:#edf2e9;border-color:#c7d3c4;font-weight:750}.ticket-active-quick-filter,.ticket-team-quick-filter{display:none!important}.expandable-filterbar{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:8px;display:grid}.expandable-filterbar>label{grid-column:1/-1;min-width:0}.expandable-filterbar input{border-radius:14px;min-height:46px}.filter-menu-anchor{width:auto}.filter-menu-button{width:100%;min-width:0;height:44px;min-height:44px;box-shadow:none;white-space:nowrap;border-radius:13px;justify-content:center;gap:8px;padding:0 11px;font-size:13px;display:inline-flex}.filter-menu-button svg{flex:none;width:17px;height:17px}.filter-menu-button b{min-width:20px;height:20px;padding:0 5px;font-size:11px}.ticket-team-mobile-context{grid-area:2/2;min-width:0;display:block!important}.ticket-team-mobile-context select{border:1px solid var(--line);white-space:nowrap;background:#fff;border-radius:13px;width:100%;min-width:0;height:44px;min-height:44px;padding:0 12px;font-size:13px;font-weight:650}.expandable-filterbar>.filter-menu-anchor{grid-area:2/1;min-width:0}.expandable-filterbar>.ticket-team-mobile-context{grid-area:2/2}.expandable-filterbar>label{grid-row:1}.ticket-result-meta{color:var(--muted);justify-content:space-between;align-items:center;gap:10px;margin:9px 2px 10px;display:flex}.ticket-result-meta>strong{font-size:12px;font-weight:700}.ticket-result-meta>small{align-items:center;gap:6px;font-size:11px;display:inline-flex}.ticket-result-meta>small i{background:#8b938a;border-radius:50%;width:6px;height:6px}.ticket-result-meta>small.syncing i{background:#b58b38;animation:1s ease-in-out infinite alternate mobile-pulse}.active-filter-tags{scrollbar-width:none;flex-wrap:nowrap;gap:7px;margin:2px -16px 0;padding:0 16px 4px;display:flex;overflow-x:auto}.active-filter-tags::-webkit-scrollbar{display:none}.active-filter-tags button{white-space:nowrap;flex:none;gap:6px;min-height:32px;padding:0 10px;font-size:12px}.active-filter-tags button span svg{width:14px;height:14px}.active-filter-tags .clear-filter-tags{color:var(--moss-800)!important;background:0 0!important;border-color:#0000!important}.mobile-filter-backdrop{z-index:110;background:#141f176b;border:0;display:block;position:fixed;inset:0}.filter-menu{z-index:111;width:100%;max-height:min(82dvh,720px);padding-bottom:env(safe-area-inset-bottom);border-radius:24px 24px 0 0;position:fixed;inset:auto 0 0;overflow:auto;box-shadow:0 -12px 40px #1520172e}.filter-menu>header{background:#fff;position:sticky;top:0}.filter-menu-body{grid-template-columns:1fr}.filter-menu footer{background:#fff;position:sticky;bottom:0}.modal-overlay,.overlay{align-items:flex-end;padding:0}.modal-overlay .modal{width:100%;max-width:none;max-height:calc(var(--mobile-viewport-height,100dvh) - env(safe-area-inset-top) - 8px);padding:20px 16px calc(14px + env(safe-area-inset-bottom));border-radius:24px 24px 0 0;overflow:auto}.modal-overlay .modal>footer{bottom:calc(-14px - env(safe-area-inset-bottom));background:#fff;padding:12px 0 0;position:sticky}.modal-overlay .new-ticket-modal{height:calc(var(--mobile-viewport-height,100dvh) - env(safe-area-inset-top));padding-top:calc(18px + env(safe-area-inset-top));flex-direction:column;gap:12px;display:flex}.modal-overlay .new-ticket-modal>header{background:#fff;flex:none;position:sticky;top:0}.modal-overlay .new-ticket-modal>.form-grid{overscroll-behavior:contain;flex:auto;min-height:0;overflow:auto}.modal-overlay .new-ticket-modal>footer{bottom:calc(-14px - env(safe-area-inset-bottom));padding-bottom:env(safe-area-inset-bottom);background:#fff;flex:none;position:sticky}.overlay>.drawer{width:100%;max-width:none;max-height:var(--mobile-viewport-height,100dvh);border-radius:22px 22px 0 0}.drawer-head-actions>button,.modal header>button{min-width:var(--mobile-touch-target);min-height:var(--mobile-touch-target)}.chat-mode .content{padding:0 0 calc(env(safe-area-inset-bottom))}.chat-mode .chat-inbox,.chat-mode .requester-chat-page{height:calc(var(--mobile-viewport-height,100dvh) - 56px - var(--mobile-nav-height) - env(safe-area-inset-top) - env(safe-area-inset-bottom));min-height:0}.chat-inbox{height:calc(var(--mobile-viewport-height,100dvh) - 150px - env(safe-area-inset-top));min-height:0}.chat-messages{overscroll-behavior:contain;min-height:0;scroll-padding-bottom:16px}.chat-compose,.workspace-compose{padding-bottom:calc(10px + env(safe-area-inset-bottom))}.chat-compose textarea,.workspace-compose textarea{min-height:46px;max-height:120px;font-size:16px}.chat-compose button,.workspace-compose button,.workspace-tabs button{min-height:var(--mobile-touch-target)}.ticket-page-content{min-height:0;padding:0}.ticket-workspace.page-mode{height:calc(var(--mobile-viewport-height,100dvh) - 56px - var(--mobile-nav-height) - env(safe-area-inset-top) - env(safe-area-inset-bottom));min-height:0}.ticket-workspace.page-mode .workspace-body{min-height:0}.ticket-workspace.page-mode .workspace-content{overscroll-behavior:contain;min-height:0;overflow:auto}.ticket-workspace.page-mode .workspace-tabs{scrollbar-width:none;overflow-x:auto}.ticket-workspace.page-mode .workspace-tabs button{white-space:nowrap;flex:none}.ticket-workspace.page-mode .workspace-compose{padding-bottom:calc(10px + env(safe-area-inset-bottom))}}@media (max-width:390px){.bottom-nav{padding-inline:2px}.bottom-nav button{font-size:9px}.content{padding-inline:16px}.tickets-table .table-row{padding:12px}}@media (max-width:760px){:root{--mobile-radius-sm:8px;--mobile-radius-md:12px;--mobile-radius-lg:16px;--mobile-space-group:16px;--mobile-space-section:26px}:is(.content:has(.ticket-view-tabs-mobile),.content:has(.oncall-page-heading)){padding-top:10px}.ticket-page-heading{display:none!important}.ticket-result-meta{justify-content:flex-start;margin:2px 0 12px}.ticket-result-meta>strong{color:var(--ink);font-size:13px}.ticket-result-meta>small{margin-left:2px}.ticket-refresh-quiet{width:36px;height:36px;color:var(--moss-800);background:0 0;border:0;border-radius:50%;place-items:center;margin:-7px 0 -7px auto;display:grid}.ticket-refresh-quiet svg{stroke-width:1.9px;width:18px;height:18px}.ticket-refresh-quiet:disabled{opacity:.5}.ticket-view-tabs-mobile{border-bottom:1px solid var(--line);gap:0;width:100%;margin:0 0 12px;padding:0;position:relative;overflow-x:auto;display:flex!important}.ticket-view-tabs-mobile button{min-height:42px;color:var(--muted);background:0 0;border:0;border-radius:0;flex:none;padding:0 13px;font-size:13px;font-weight:600;position:relative}.ticket-view-tabs-mobile button.active{color:var(--moss-900);background:0 0;font-weight:750}.ticket-view-tabs-mobile button.active:after{background:var(--moss-800);content:"";border-radius:2px;height:2px;position:absolute;bottom:-1px;left:13px;right:13px}.expandable-filterbar{box-shadow:none;background:0 0;border:0;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:8px;padding:0;display:grid}.expandable-filterbar>label{border:1px solid var(--line);border-radius:var(--mobile-radius-md);background:#fff;min-height:46px;padding:0 13px}.expandable-filterbar input{background:0 0;border:0;min-height:44px}.filter-menu-button,.ticket-team-mobile-context select{border-radius:var(--mobile-radius-md);height:44px;min-height:44px;color:var(--moss-900);box-shadow:none;white-space:nowrap;background:#f0f2ec;border:0;font-size:13px;font-weight:650}.filter-menu-button{justify-content:flex-start;padding-inline:12px}.ticket-team-mobile-context select{padding-inline:12px}.filter-menu-button:active,.ticket-team-mobile-context select:active{background:#e7ebe2}.active-filter-tags{margin-top:10px;padding-bottom:0}.active-filter-tags button{color:var(--moss-900);background:#edf1e9;border:0;border-radius:8px}.active-filter-tags .clear-filter-tags{color:var(--muted)!important}.tickets-table.panel{box-shadow:none;background:0 0;border:0;border-radius:0;overflow:visible}.tickets-table .table-head{display:none}.tickets-table .table-row{border:0;border-bottom:1px solid var(--line);min-height:0;box-shadow:none;background:0 0;border-radius:0;grid-template-columns:minmax(0,1fr);gap:0;padding:14px 0 13px;display:grid;position:relative}.tickets-table .table-row:active{background:#405b460b}.tickets-table .table-row>div:first-child{grid-template-columns:auto minmax(0,1fr);align-items:start;gap:0 8px;min-width:0;display:grid}.tickets-table .table-row>div:first-child>.priority{border-radius:6px;grid-area:1/1;margin-top:1px;padding:3px 6px;font-size:10px;display:inline-flex}.tickets-table .table-row .ticket-card-content{grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:4px 9px;min-width:0;display:grid}.tickets-table .table-row .ticket-card-content>strong{color:var(--ink);text-overflow:ellipsis;grid-area:1/1;font-size:14px;font-weight:700;line-height:1.35;overflow:hidden}.tickets-table .table-row .ticket-card-content>small{display:contents}.tickets-table .table-row .ticket-card-content>small>span:first-child{grid-area:2/1;font-size:11px}.tickets-table .table-row .ticket-card-content .ticket-card-category,.tickets-table .table-row .ticket-card-content .ticket-card-deadline{display:none}.tickets-table .table-row .unread-ticket{grid-area:2/2;margin:0;font-size:10px}.tickets-table .table-row>span.person-cell{display:none}.tickets-table .table-row>span:not(.person-cell){grid-area:2/1;margin-top:8px;display:flex}.tickets-table .table-row>span:not(.person-cell) .status{color:var(--moss-900);background:#f0f2ec;border:0;border-radius:6px;padding:4px 7px;font-size:10px;font-weight:650}.tickets-table .table-row .ticket-card-mobile-meta{grid-area:3/1/auto/-1;justify-content:space-between;gap:8px;margin-top:7px;display:flex}.tickets-table .table-row .ticket-card-mobile-meta .ticket-card-assignee{font-size:12px;font-weight:600}.tickets-table .table-row .ticket-card-mobile-meta small{color:var(--muted);font-size:11px}.ticket-summary-badges{margin-top:6px}.ticket-summary-badges>.priority,.ticket-summary-badges>.status{border-radius:6px}.ticket-summary-item{grid-template-columns:minmax(96px,34%) minmax(0,1fr)}.ticket-summary-stats .ticket-summary-item:nth-child(3),.ticket-summary-stats .ticket-summary-response-sla{display:none}.ticket-summary-stats .ticket-summary-resolution-sla{display:grid}.ticket-info-card{box-shadow:none!important;background:0 0!important;border:0!important;border-radius:0!important;padding:8px 0!important}.ticket-info-heading{border-bottom:1px solid var(--line);padding-bottom:10px}.ticket-info-heading h2{font-size:15px!important}.ticket-info-requester{gap:10px}.ticket-info-requester>div:first-child{background:#edf1e9;width:36px;height:36px}.ticket-info-problem-title p{font-weight:650!important}.ticket-info-classification>div{grid-template-columns:minmax(110px,38%) minmax(0,1fr)}.ticket-info-classification>div:last-child{border-bottom:0}.ticket-edit-inline{background:#edf1e9;border:0;border-radius:8px;min-height:36px}.ticket-workspace-tabs{border-image:;gap:15px;width:calc(100vw - 32px);position:relative}.ticket-workspace-tabs button{min-height:44px;font-size:13px}.ticket-workspace-tabs+*{min-width:0}.ticket-workspace .grid.grid-cols-12{display:block}.ticket-activities-panel:has(.ticket-activities-empty){box-shadow:none;background:0 0;border:0;border-radius:0;padding:8px 0!important}.ticket-activities-panel:has(.ticket-activities-empty) .relative.border-l-2{border-left:0;margin-left:0;padding-bottom:0}.chat-mode .topbar{min-height:calc(54px + env(safe-area-inset-top))}.chat-mode:has(.chat-inbox.conversation-open) .topbar{display:none}.chat-mode .content{padding:0!important}.chat-mode .chat-inbox{height:calc(var(--mobile-viewport-height,100dvh) - 54px - var(--mobile-nav-height) - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.chat-mode:has(.chat-inbox.conversation-open) .chat-inbox{height:calc(var(--mobile-viewport-height,100dvh) - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.chat-inbox.conversation-open .chat-workspace{box-shadow:none;background:0 0;border:0;border-radius:0;padding:0}.chat-mode:has(.chat-inbox.conversation-open) .chat-workspace{padding:env(safe-area-inset-top) 0 0}.support-chat.mobile-conversation>header{border-bottom:1px solid var(--line);background:#fbfaf6;min-height:62px;padding:7px 12px}.support-chat.mobile-conversation .chat-manage-trigger{background:var(--moss-800);color:#fff;border:0;border-radius:10px;min-height:40px;padding:0 12px;font-size:12px;font-weight:700}.support-chat.mobile-conversation .chat-manage-trigger svg{color:#fff}.chat-management-backdrop,.chat-reference-sheet-backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#171f1861}.chat-management-sheet,.chat-reference-sheet{padding:10px 16px calc(16px + env(safe-area-inset-bottom));border:0;border-radius:20px 20px 0 0;gap:12px;box-shadow:0 -5px 22px #19251b1a}.chat-sheet-grip{background:#c9cec5;border-radius:999px;width:36px;height:4px;margin:0 auto 3px}.chat-management-sheet>header,.chat-reference-sheet>header{border:0;padding:0 0 10px}.chat-management-sheet>header p,.chat-reference-sheet>header p{display:none}.chat-management-sheet>header h2,.chat-reference-sheet>header h2{font-size:18px;font-weight:700}.chat-management-assignee{border-bottom:1px solid var(--line);padding:4px 0 10px}.chat-management-assignee>strong{align-items:center;gap:10px;display:flex}.chat-attendant-avatar{width:38px;height:38px;color:var(--moss-900);background:#edf1e9;border-radius:50%;flex:0 0 38px;place-items:center;font-size:11px;font-weight:750;display:grid}.chat-management-transfer{color:var(--ink);gap:8px;font-size:13px}.chat-attendant-search{min-height:46px;color:var(--muted);background:#f1f2ee;border-radius:10px;align-items:center;gap:9px;padding:0 12px;display:flex}.chat-attendant-search svg{width:17px;height:17px}.chat-attendant-search input{background:0 0;border:0;outline:0;width:100%;min-width:0;min-height:44px!important;font-size:15px!important}.chat-attendant-results{overscroll-behavior:contain;max-height:min(31dvh,260px);display:grid;overflow:auto}.chat-attendant-results>button{min-height:56px;color:var(--ink);text-align:left;background:0 0;border:0;border-bottom:1px solid #eceee8;align-items:center;gap:10px;padding:6px 3px;display:flex}.chat-attendant-results>button>strong{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:13px;font-weight:600;overflow:hidden}.chat-attendant-results>button.selected .chat-attendant-avatar{background:#dfe9dc}.chat-attendant-check{color:var(--moss-800);font-size:18px;font-weight:800}.chat-attendant-results>p{color:var(--muted);margin:8px 0;font-size:13px}.chat-management-sheet>.primary-button{border-radius:10px;min-height:48px}.chat-management-sheet>header p{letter-spacing:.07em;margin:0 0 3px;font-size:9px;display:block}.chat-management-sheet>header h2{font-size:18px}.chat-management-destructive{border-top:1px solid var(--line);gap:7px;padding-top:12px;display:grid}.chat-management-destructive>span{color:var(--muted);font-size:11px;font-weight:650}.chat-management-resolve{color:#9c4338;border:0;border-radius:8px;justify-content:flex-start;min-height:44px;padding:0 4px;font-size:13px}.chat-compose{padding:8px 12px calc(8px + env(safe-area-inset-bottom));border-top:1px solid #dfe1d9b3}.chat-compose-mobile-row{align-items:center;gap:8px}.chat-compose-mobile-row textarea{background:#f0f2ed;border:0;border-radius:16px;max-height:112px;min-height:48px!important;padding:12px 14px!important}.chat-compose-mobile-row>button{background:0 0;border:0;border-radius:12px;flex-basis:44px;width:44px;min-width:44px;height:44px}.chat-compose-mobile-row>.chat-compose-send{background:var(--moss-800);color:#fff;border-radius:14px}.chat-compose-reference-chip{border:0;border-radius:8px}.oncall-page-heading{gap:4px;margin:5px 0 15px;display:grid}.oncall-page-heading .eyebrow{display:none}.oncall-page-heading h1{margin:0;font-size:20px;line-height:1.25}.oncall-page-heading>div:first-child>p:last-child{max-width:34ch;margin:4px 0 0;font-size:13px}.oncall-page-heading .page-heading-actions,.oncall-mobile-shortcuts{display:none!important}.oncall-mobile-tabs{border-bottom:1px solid var(--line);scrollbar-width:none;gap:0;margin:0 0 17px;display:flex;overflow-x:auto}.oncall-mobile-tabs::-webkit-scrollbar{display:none}.oncall-mobile-tabs a,.oncall-mobile-tabs button{min-height:42px;color:var(--muted);font:inherit;white-space:nowrap;background:0 0;border:0;flex:none;align-items:center;padding:0 13px;font-size:13px;text-decoration:none;display:inline-flex;position:relative}.oncall-mobile-tabs .active{color:var(--moss-900);font-weight:750}.oncall-mobile-tabs .active:after{background:var(--moss-800);content:"";height:2px;position:absolute;bottom:-1px;left:13px;right:13px}.oncall-highlights{gap:0;margin-bottom:22px;display:grid}.oncall-highlights .oncall-hero{border-radius:var(--mobile-radius-lg);background:linear-gradient(125deg, var(--moss-900), #3e5b49);min-height:0;box-shadow:none;border:0;grid-template-columns:minmax(0,1fr) auto;gap:6px 10px;margin:0;padding:15px 16px}.oncall-highlights .oncall-hero .live-dot{color:#dce7dd;letter-spacing:.04em;font-size:10px}.oncall-highlights .oncall-hero .eyebrow{color:#c4d1c6;margin:6px 0 3px;font-size:10px}.oncall-highlights .oncall-hero h2{font-size:17px}.oncall-highlights .oncall-hero .oncall-hero-time{color:#f4f5ef;gap:7px;margin:5px 0 0;font-size:12px;display:flex}.oncall-highlights .oncall-hero .oncall-hero-substitute,.oncall-highlights .hero-contact>span{display:none}.oncall-highlights .hero-contact button{color:#fff;white-space:nowrap;background:#ffffff1a;border:1px solid #ffffff38;border-radius:10px;min-height:40px;padding:0 11px;font-size:11px;font-weight:650}.oncall-mobile-list-heading{justify-content:space-between;align-items:center;gap:12px;margin:0 0 7px;scroll-margin-top:70px;display:flex}.oncall-mobile-list-heading h2{font-family:var(--font-sans,sans-serif);margin:0;font-size:15px;font-weight:700}.oncall-mobile-list-heading button{min-height:38px;color:var(--moss-900);white-space:nowrap;background:#edf1e9;border:0;border-radius:9px;padding:0 11px;font-size:12px;font-weight:700}.management-table:has(.shift-grid){box-shadow:none;background:0 0;border:0;border-radius:0;overflow:visible}.management-row.shift-grid{border:0;border-bottom:1px solid var(--line);box-shadow:none;background:0 0;border-radius:0;grid-template-columns:minmax(0,1fr) 20px;gap:3px 7px;margin:0;padding:11px 0}.management-row.shift-grid>div:first-child{grid-area:1/1/auto/-1;align-items:baseline;gap:9px;display:flex}.management-row.shift-grid>div:first-child strong{color:var(--ink);font-size:12px}.management-row.shift-grid>div:first-child small{color:var(--muted);font-size:11px}.management-row.shift-grid>span:first-of-type{color:var(--ink);grid-area:2/1;font-size:13px;font-weight:650}.management-row.shift-grid>span:nth-of-type(2){color:var(--muted);grid-area:3/1;font-size:11px}.management-row.shift-grid>span:nth-of-type(3),.management-row.shift-grid>span:nth-of-type(4),.management-row.shift-grid>span:nth-of-type(5),.management-row.shift-grid>span:nth-of-type(6),.management-row.shift-grid>span:nth-of-type(7),.management-row.shift-grid>b.status,.management-row.shift-grid>.row-actions{display:none!important}.shift-mobile-chevron{grid-area:2/2/span 2;width:20px;height:40px}.mobile-shift-period{color:var(--muted);margin:15px 0 1px;font-size:11px;font-weight:700;display:block}.bottom-nav{height:calc(64px + env(safe-area-inset-bottom));padding:3px 0 calc(3px + env(safe-area-inset-bottom));background:#fbfaf6f7;border-top:1px solid #daddd3a6;box-shadow:0 -3px 12px #1d2b2009}.bottom-nav>button{color:#777e75;gap:1px;min-height:56px}.bottom-nav-icon{width:24px;height:25px;font-size:19px}.bottom-nav-icon svg{stroke-width:1.8px;width:22px;height:22px}.bottom-nav-label{letter-spacing:0;font-size:11px;font-weight:550}.bottom-nav>button.active{color:var(--moss-900);font-weight:650}.bottom-nav-create .bottom-nav-icon{background:var(--moss-800);width:46px;height:46px;box-shadow:none;color:#fff;border:0;border-radius:15px;margin:-2px 0 0}.bottom-nav-create .bottom-nav-icon svg{width:21px;height:21px}.bottom-nav-create .bottom-nav-label{color:var(--moss-900)}.bottom-nav button:active{opacity:.7}.bottom-nav button:focus-visible,.ticket-view-tabs-mobile button:focus-visible,.oncall-mobile-tabs a:focus-visible,.oncall-mobile-tabs button:focus-visible{outline:2px solid var(--moss-700);outline-offset:-2px}.chat-launcher,.ticket-row-menu-trigger,.shift-mobile-more{display:none!important}.dark .expandable-filterbar>label,.dark .filter-menu-button,.dark .ticket-team-mobile-context select,.dark .active-filter-tags button{border-color:var(--color-outline-variant);background:var(--color-surface-container-low);color:var(--color-on-surface)}.dark .ticket-refresh-quiet,.dark .ticket-result-meta>strong{color:var(--color-on-surface)}.dark .tickets-table .table-row{border-color:var(--color-outline-variant);background:0 0}.dark .tickets-table .table-row .status{background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .ticket-info-card{background:0 0!important}.dark .support-chat.mobile-conversation>header{border-color:var(--color-outline-variant);background:var(--color-background)}.dark .chat-attendant-search,.dark .chat-compose-mobile-row textarea{background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .chat-attendant-search input{color:var(--color-on-surface)}.dark .chat-attendant-results>button{border-color:var(--color-outline-variant);color:var(--color-on-surface)}.dark .chat-attendant-avatar{background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .chat-management-destructive,.dark .oncall-mobile-tabs{border-color:var(--color-outline-variant)}.dark .oncall-mobile-list-heading button{background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .management-row.shift-grid{border-color:var(--color-outline-variant);background:0 0}}@media (max-width:390px){.bottom-nav-label{font-size:10px}.bottom-nav-create .bottom-nav-icon{width:44px;height:44px}.oncall-highlights .oncall-hero{grid-template-columns:minmax(0,1fr)}.oncall-highlights .hero-contact{align-items:flex-start}.chat-management-sheet{max-height:88dvh}}@media (max-width:760px){.keyboard-open body{padding-bottom:0}.keyboard-open .bottom-nav{pointer-events:none;transform:translateY(110%)}.keyboard-open .toast-stack{bottom:12px}.keyboard-open .pwa-install-card,.keyboard-open .pwa-update-card{display:none}.keyboard-open .chat-mode .content{padding-bottom:0}.keyboard-open .chat-mode .chat-inbox,.keyboard-open .chat-mode .requester-chat-page,.keyboard-open .ticket-workspace.page-mode{height:calc(var(--mobile-viewport-height,100dvh) - 56px - env(safe-area-inset-top))}}@media (hover:none) and (pointer:coarse){.content :is(button,[role=button],a),.sidebar nav button{min-height:44px}.content :is(button,a):hover{transform:none}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}@media (max-width:760px){.dark .topbar{border-color:var(--color-outline-variant);background:#121412f7}.dark .mobile-menu,.dark .mobile-top-actions>button,.dark .mobile-top-actions .notification-bell{background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .bottom-nav{border-color:var(--color-outline-variant);background:#0d0f0df7}.dark .bottom-nav button{color:var(--color-on-surface-variant)}.dark .bottom-nav button.active{background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .bottom-nav-create .bottom-nav-icon{border-color:var(--color-surface-container-lowest)}.dark .tickets-table .table-row,.dark .tickets-table .empty,.dark .filter-menu,.dark .filter-menu>header,.dark .filter-menu footer{background:var(--color-surface-container-lowest);color:var(--color-on-surface)}.dark .tickets-table .table-row{border-color:var(--color-outline-variant)}.dark .dashboard-mobile-shortcuts button,.dark .dashboard-mobile-ticket,.dark .dashboard-mobile-ticket-skeleton{background:var(--color-surface-container-lowest);color:var(--color-on-surface);border-color:var(--color-outline-variant)}.dark .dashboard-mobile-ticket-skeleton>*{background:var(--color-surface-container-high)}.dark .notification-day h3{color:var(--color-on-surface-variant)}.dark .notification-popover .notification-day>button,.dark .notification-popover>header{background:var(--color-surface-container-lowest);color:var(--color-on-surface);border-color:var(--color-outline-variant)}.dark .notification-popover .notification-day>button.unread{background:var(--color-surface-container-low)}.dark .push-permission-card,.dark .pwa-install-card,.dark .pwa-update-card,.dark .pwa-instructions{background:var(--color-surface-container-lowest);color:var(--color-on-surface);border-color:var(--color-outline-variant)}.dark .push-permission-card strong,.dark .pwa-install-card strong,.dark .pwa-instructions h2{color:var(--color-on-surface)}.dark .modal-overlay .modal>footer,.dark .modal-overlay .new-ticket-modal>header,.dark .modal-overlay .new-ticket-modal>footer{background:var(--color-surface-container-lowest)}.bottom-nav button.active{color:var(--moss-800);background:0 0}.bottom-nav-create .bottom-nav-icon{width:50px;height:50px}.chat-inbox:not(.conversation-open) .chat-workspace,.chat-inbox.conversation-open .chat-queue{display:none}.support-chat.embedded>header .chat-brand{display:none}.support-chat.embedded .chat-context{flex:none;padding:9px 14px}.support-chat.embedded .chat-context>div{min-width:0}.support-chat.embedded .chat-context strong,.support-chat.embedded .chat-context small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ticket-view-tabs-mobile{width:calc(100vw - 32px)}.tickets-table .table-row{cursor:pointer;grid-template-columns:minmax(0,1fr);gap:8px;display:grid}.tickets-table .table-row>div:first-child{grid-row:1;grid-template-columns:auto minmax(0,1fr);align-items:start;gap:3px 9px;display:grid}.tickets-table .table-row>div:first-child>span:first-child{grid-area:1/1;align-self:start}.tickets-table .table-row>div:first-child>.ticket-card-content{display:contents}.tickets-table .table-row>div:first-child>.ticket-card-content>strong{grid-area:1/2;align-self:center;font-size:15px;line-height:1.35}.tickets-table .table-row>div:first-child>.ticket-card-content>small{grid-area:2/2;margin-top:0;font-size:12px}.ticket-card-mobile-meta{grid-area:3/2;align-items:baseline;gap:6px;min-width:0;display:flex}.ticket-card-mobile-meta .ticket-card-assignee{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:650;overflow:hidden}.tickets-table .table-row .ticket-card-mobile-meta small{text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:11px;overflow:hidden}.tickets-table .table-row>span:nth-child(4){grid-area:2/1}.tickets-table .table-row>.row-actions{display:none!important}.ticket-tab-full-label{display:none}.ticket-tab-short-label{display:inline}.content:has(>.mobile-more-page){padding:16px 16px calc(var(--mobile-nav-height) + env(safe-area-inset-bottom) + 20px)}.mobile-more-page{gap:16px;display:grid}.mobile-more-page>header{padding:2px 0 0}.mobile-more-page>header .eyebrow{color:var(--moss-700);letter-spacing:.08em;margin:0 0 4px;font-size:10px;font-weight:800}.mobile-more-page>header h1{margin:0;font-size:24px;line-height:1.2}.mobile-more-page>header p:last-child{color:var(--muted);margin:5px 0 0;font-size:13px}.mobile-more-search{border:1px solid var(--line);width:100%;min-height:50px;color:var(--ink);text-align:left;background:#fff;border-radius:15px;align-items:center;gap:10px;padding:0 13px;display:flex}.mobile-more-search>svg:first-child{color:var(--muted)}.mobile-more-search>svg:last-child{color:var(--muted);margin-left:auto}.mobile-more-group{border:1px solid var(--line);background:#fff;border-radius:17px;overflow:hidden}.mobile-more-group h2{color:var(--muted);letter-spacing:.07em;text-transform:uppercase;margin:0;padding:12px 14px 7px;font-size:10px;font-weight:800}.mobile-more-row{width:100%;min-height:52px;color:var(--ink);text-align:left;background:0 0;border:0;border-top:1px solid #f0f0ea;align-items:center;gap:11px;padding:0 13px;display:flex}.mobile-more-row strong{flex:1;font-size:14px;font-weight:650}.mobile-more-row>svg{color:#92978f}.mobile-more-icon{width:32px;height:32px;color:var(--moss-800);background:#f0f3ed;border-radius:10px;place-items:center;display:grid}.chat-page-heading{display:none}.chat-queue-search{display:flex}.chat-mode .content{padding:0}.chat-mode .chat-inbox{width:100%;height:calc(var(--mobile-viewport-height,100dvh) - 56px - var(--mobile-nav-height) - env(safe-area-inset-top) - env(safe-area-inset-bottom));min-height:0;display:block}.chat-inbox:not(.conversation-open) .chat-workspace,.chat-inbox.conversation-open .chat-queue{display:none}.chat-inbox.conversation-open .chat-workspace{width:100%;height:100%;min-height:0;display:block}.chat-queue{height:100%;min-height:0;box-shadow:none;background:0 0;border:0;border-radius:0;overflow:auto}.chat-queue>header{z-index:2;border-bottom:1px solid var(--line);background:#fbfaf6fa;gap:10px;padding:12px 16px;display:grid;position:sticky;top:0}.chat-queue>header>div{justify-content:space-between;align-items:baseline;gap:8px;display:flex}.chat-queue>header strong{font-size:15px}.chat-queue>header small{color:var(--muted);font-size:11px}.chat-queue-search{border:1px solid var(--line);min-height:42px;color:var(--muted);background:#fff;border-radius:13px;align-items:center;gap:8px;padding:0 11px;display:flex}.chat-queue-search input{background:0 0;border:0;outline:0;width:100%;min-width:0;min-height:40px!important;font-size:14px!important}.chat-queue>button{text-align:left;background:0 0;border:0;border-bottom:1px solid #eeefe9;border-radius:0;grid-template-columns:40px minmax(0,1fr) auto 8px;align-items:center;gap:9px;width:100%;min-height:76px;padding:10px 14px;display:grid;position:relative}.chat-queue>button>span:nth-child(2){gap:3px;min-width:0;display:grid}.chat-queue>button strong{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.chat-queue>button b{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:600;overflow:hidden}.chat-queue>button small{color:#777e75;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.chat-queue>button time{color:var(--muted);white-space:nowrap;align-self:start;font-size:10px}.chat-queue-unread{background:var(--moss-700);border-radius:50%;align-self:center;width:8px;height:8px}.chat-queue>button.unread{background:#f6f8f3}.chat-queue>button.unread strong{font-weight:800}.support-chat.embedded{border:0;border-radius:0;flex-direction:column;height:100%;min-height:0;display:flex}.support-chat.embedded>header{flex:none;min-height:54px;padding:5px 10px}.support-chat.embedded .chat-back{width:44px;height:44px;color:var(--moss-800);background:0 0;border:0;border-radius:50%;flex:0 0 44px;place-items:center;font-size:22px;display:grid!important}.support-chat.embedded>header>div{min-width:0}.support-chat.embedded .chat-brand,.support-chat.mobile-conversation .chat-default-title,.support-chat.mobile-conversation .chat-default-subtitle,.support-chat.mobile-conversation .chat-context{display:none!important}.support-chat.mobile-conversation .chat-mobile-title,.support-chat.mobile-conversation .chat-mobile-subtitle{display:block!important}.support-chat.mobile-conversation .chat-mobile-title{color:inherit;text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.support-chat.mobile-conversation .chat-mobile-subtitle{color:inherit;opacity:.8;text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.support-chat.embedded .chat-operator-actions{flex:none;gap:7px;padding:7px 10px;display:flex;overflow-x:auto}.support-chat.embedded .chat-operator-actions>*{flex:none}.support-chat.embedded .chat-messages{flex:auto;min-height:0;padding:12px}.support-chat.embedded .chat-compose{z-index:3;padding:8px 10px calc(8px + env(safe-area-inset-bottom));background:#fff;flex:none;align-items:flex-end;gap:7px;display:flex;position:sticky;bottom:0}.support-chat.embedded .chat-compose textarea{resize:none;border-radius:22px;flex:auto;min-width:0;min-height:44px}.support-chat.embedded .chat-compose button{border-radius:50%;flex:0 0 44px;width:44px;min-height:44px}.app-shell:has(.chat-inbox.conversation-open) .bottom-nav{display:none}body:has(.chat-inbox.conversation-open){padding-bottom:env(safe-area-inset-bottom)}.chat-mode:has(.chat-inbox.conversation-open) .chat-inbox{height:calc(var(--mobile-viewport-height,100dvh) - 56px - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.ticket-team-mobile-context select{text-overflow:ellipsis}.tickets-table .table-row{cursor:pointer}.tickets-table .table-row:focus-visible{outline-offset:2px;outline:3px solid #55735e59}.tickets-table .row-actions{display:flex}.ticket-row-menu-trigger{border:1px solid var(--line);width:42px;min-width:42px;height:42px;color:var(--moss-800);background:#fff;border-radius:50%;place-items:center;display:grid!important}.ticket-row-menu-trigger svg{width:20px;height:20px}.tickets-table .row-actions>button:not(.ticket-row-menu-trigger){display:none}.ticket-actions-backdrop{z-index:145;background:#141f176b;align-items:flex-end;display:flex;position:fixed;inset:0}.ticket-actions-sheet{width:100%;padding:12px 16px calc(14px + env(safe-area-inset-bottom));background:#fff;border-radius:22px 22px 0 0;box-shadow:0 -10px 34px #19251b29}.ticket-actions-sheet header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:4px 0 10px;display:flex}.ticket-actions-sheet header strong{color:var(--muted);font-size:12px}.ticket-actions-sheet header button,.ticket-actions-sheet>button{width:100%;min-height:48px;color:var(--ink);text-align:left;background:0 0;border:0;align-items:center;gap:11px;display:flex}.ticket-actions-sheet header button{justify-content:center;width:42px;min-height:42px}.ticket-actions-sheet>button svg{color:var(--moss-800)}.oncall-mobile-tools-trigger{border:1px solid var(--line);width:44px;min-width:44px;height:44px;color:var(--moss-800);background:#fff;border-radius:50%;place-items:center;display:grid}.page-heading:has(.oncall-configure-primary){grid-template-columns:minmax(0,1fr);align-items:start;gap:10px;display:grid}.page-heading:has(.oncall-configure-primary)>div:first-child{grid-column:1;min-width:0}.page-heading:has(.oncall-configure-primary)>div:first-child .eyebrow{margin-bottom:4px;font-size:10px}.page-heading:has(.oncall-configure-primary)>div:first-child p:last-child{-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-top:5px;font-size:13px;line-height:1.4;display:-webkit-box;overflow:hidden}.page-heading:has(.oncall-configure-primary) .page-heading-actions{grid-column:1;justify-content:space-between;align-items:center;gap:8px;display:flex}.page-heading:has(.oncall-configure-primary) .page-heading-actions>.outline-button{display:none}.oncall-configure-primary{white-space:nowrap;padding-inline:12px;font-size:12px;min-height:42px!important}.oncall-highlights{gap:10px;display:grid}.oncall-highlights .oncall-hero{border-radius:18px;grid-template-columns:minmax(0,1fr) auto;gap:7px 10px;min-width:0;padding:14px;display:grid}.oncall-highlights .oncall-hero>div:first-child{min-width:0}.oncall-highlights .oncall-hero .live-dot{font-size:9px}.oncall-highlights .oncall-hero .eyebrow{margin:7px 0 3px;font-size:10px;line-height:1.35}.oncall-highlights .oncall-hero h2{margin:0;font-size:17px}.oncall-highlights .oncall-hero .oncall-hero-time{flex-wrap:wrap;gap:4px 8px;margin:6px 0 0;font-size:12px;display:flex}.oncall-hero-substitute{display:none}.oncall-highlights .hero-contact{flex-direction:column;align-items:center;gap:8px;display:flex}.oncall-highlights .hero-contact>span{width:38px;height:38px}.oncall-highlights .hero-contact button{white-space:nowrap;border-radius:999px;min-height:38px;padding:0 10px;font-size:10px}.management-table:has(.shift-grid){box-shadow:none;background:0 0;border:0;overflow:visible}.management-table:has(.shift-grid)>.management-head{display:none}.management-row.shift-grid{border:1px solid var(--line);background:#fff;border-radius:16px;grid-template-columns:minmax(0,1fr) minmax(0,auto) 42px;gap:7px 10px;margin:0 0 8px;padding:12px;display:grid;position:relative;box-shadow:0 2px 7px #1a271d09;min-width:0!important}.management-row.shift-grid>div:first-child{grid-area:1/1}.management-row.shift-grid>div:first-child strong{font-size:14px}.management-row.shift-grid>span:nth-of-type(4){color:var(--ink);grid-area:1/2;justify-self:end;font-size:12px;font-weight:650}.management-row.shift-grid>span:first-of-type{color:var(--muted);grid-area:2/1;font-size:12px}.management-row.shift-grid>span:nth-of-type(2){color:var(--muted);grid-area:3/1;font-size:11px}.management-row.shift-grid>span:nth-of-type(3){color:var(--muted);text-align:right;grid-area:3/2;justify-self:end;font-size:11px}.management-row.shift-grid>span:nth-of-type(5),.management-row.shift-grid>span:nth-of-type(6){display:none}.management-row.shift-grid>b.status{grid-area:2/2;justify-self:end;font-size:10px}.management-row.shift-grid>span:nth-of-type(7){grid-area:4/1/auto/-1;font-size:11px}.management-row.shift-grid>.row-actions{grid-area:1/3/span 3;justify-content:end;display:flex}.management-row.shift-grid>.row-actions>button:not(.shift-mobile-more){display:none}.shift-mobile-more{border:1px solid var(--line);width:40px;height:40px;color:var(--moss-800);background:#fff;border-radius:50%;place-items:center;display:grid}.mobile-shift-period{color:var(--muted);letter-spacing:.07em;text-transform:uppercase;grid-column:1/-1;margin:12px 2px 4px;font-size:10px;font-weight:800;display:block}.oncall-tools-backdrop,.shift-detail-backdrop{z-index:145;background:#141f176b;align-items:flex-end;display:flex;position:fixed;inset:0}.oncall-tools-sheet,.shift-detail-sheet{width:100%;max-height:min(82dvh,720px);padding:12px 16px calc(16px + env(safe-area-inset-bottom));background:#fff;border-radius:22px 22px 0 0;overflow:auto;box-shadow:0 -10px 34px #19251b29}.oncall-tools-sheet header,.shift-detail-sheet header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:10px;padding:4px 0 12px;display:flex}.oncall-tools-sheet header button,.shift-detail-sheet header>button{width:42px;height:42px;color:var(--ink);background:#f2f3ee;border:0;border-radius:50%;place-items:center;display:grid}.oncall-tools-sheet>button,.oncall-tools-sheet>a{min-height:50px;color:var(--ink);background:0 0;border:0;border-bottom:1px solid #eeefe9;align-items:center;padding:0 4px;font-size:14px;text-decoration:none;display:flex}.shift-detail-sheet header h2{margin:2px 0 3px;font-size:18px}.shift-detail-sheet header p:last-child{color:var(--muted);margin:0;font-size:12px}.shift-detail-sheet header .eyebrow{color:var(--moss-700);margin:0;font-size:9px;font-weight:800}.shift-detail-sheet dl{grid-template-columns:1fr 1fr;gap:10px;margin:14px 0;display:grid}.shift-detail-sheet dl>div{min-width:0}.shift-detail-sheet dt{color:var(--muted);font-size:10px}.shift-detail-sheet dd{overflow-wrap:anywhere;margin:2px 0 0;font-size:13px;font-weight:650}.shift-detail-instructions{background:#f5f5ef;border-radius:12px;padding:11px;font-size:12px;line-height:1.5}.shift-detail-actions{gap:7px;padding-top:6px;display:grid}.shift-detail-actions>button{width:100%;min-height:46px}.shift-cancel-action{color:#963e36;background:#fff;border:1px solid #ead4cf;border-radius:999px}.content section:has(.ticket-view-tabs-mobile)>.page-heading .page-heading-actions button{border-radius:999px;min-height:38px;padding-inline:11px;font-size:11px}.notification-popover .notification-day>button{position:relative}.notification-unread-dot{background:var(--moss-700);border-radius:50%;width:8px;height:8px;position:absolute;top:17px;right:14px}.notification-day>button:not(.unread){opacity:.84}}@media (max-width:390px){.content{padding-inline:16px}.bottom-nav-label{letter-spacing:-.2px;font-size:9px}.bottom-nav-create .bottom-nav-icon{width:48px;height:48px}.chat-queue>button{grid-template-columns:36px minmax(0,1fr) auto 7px;gap:7px;padding-inline:11px}.chat-queue>button time{font-size:9px}}@media (max-width:760px){.dark .bottom-nav button.active{color:var(--color-on-surface);background:0 0}.dark .mobile-more-search,.dark .mobile-more-group,.dark .chat-queue-search,.dark .management-row.shift-grid,.dark .shift-mobile-more,.dark .ticket-row-menu-trigger{background:var(--color-surface-container-lowest);color:var(--color-on-surface);border-color:var(--color-outline-variant)}.dark .mobile-more-row{color:var(--color-on-surface);border-color:var(--color-outline-variant)}.dark .mobile-more-icon{background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .chat-queue>button{border-color:var(--color-outline-variant)}.dark .chat-queue>button.unread{background:var(--color-surface-container-low)}.dark .support-chat.embedded .chat-compose{background:var(--color-surface-container-lowest)}.dark .ticket-actions-sheet,.dark .oncall-tools-sheet,.dark .shift-detail-sheet{background:var(--color-surface-container-lowest);color:var(--color-on-surface)}.dark .ticket-actions-sheet>button,.dark .oncall-tools-sheet>button,.dark .oncall-tools-sheet>a{color:var(--color-on-surface);border-color:var(--color-outline-variant)}.dark .shift-detail-instructions{background:var(--color-surface-container-low)}.dark .notification-unread-dot{background:#9ac3a1}.bottom-nav{grid-template-columns:repeat(5,minmax(0,1fr))!important;padding-inline:0!important}.bottom-nav>button{justify-self:stretch;border-radius:0!important;width:100%!important;min-width:0!important;max-width:none!important;margin:0!important;padding-inline:0!important}.bottom-nav-label{letter-spacing:0;text-align:center;font-size:10px;overflow:visible}.bottom-nav-create .bottom-nav-icon{flex:0 0 48px;width:48px;height:48px}.bottom-nav button.active{background:0 0!important}.bottom-nav button.active .bottom-nav-icon{color:var(--moss-800)}.dark .bottom-nav button.active .bottom-nav-icon{color:var(--color-on-surface)}.ticket-view-tabs-mobile button{white-space:nowrap}.ticket-team-mobile-context select,.filter-menu-button{white-space:nowrap;height:44px;min-height:44px}.ticket-result-meta{min-height:22px}.ticket-card-mobile-meta{display:flex}.tickets-table .table-row>.row-actions,.ticket-detail-heading,.ticket-close-button{display:none!important}.ticket-summary-badges{align-items:center;gap:8px;margin:0 0 8px;display:flex}.ticket-summary-badges>.priority,.ticket-summary-badges>.status{white-space:nowrap;border-radius:999px;align-items:center;min-height:27px;padding:4px 10px;font-size:11px;font-weight:750;display:inline-flex}.ticket-summary-stats{border-top:0;border-bottom:1px solid var(--line);grid-template-columns:minmax(0,1fr);gap:0;margin:0 0 10px;padding:0;display:grid}.ticket-summary-stats .ticket-summary-status-item,.ticket-summary-stats .ticket-summary-response-sla{display:none}.ticket-summary-item{border-top:1px solid var(--line);grid-template-columns:minmax(96px,34%) minmax(0,1fr);align-items:baseline;gap:8px;padding:8px 0;display:grid}.ticket-summary-item p:first-child{margin:0;font-size:11px}.ticket-summary-item p:last-child{overflow-wrap:anywhere;min-width:0;margin:0;font-size:13px;line-height:1.4}.ticket-workspace-tabs{overscroll-behavior-x:contain;scroll-behavior:smooth;scrollbar-width:none;gap:18px;width:calc(100vw - 32px);max-width:100%;display:flex;overflow-x:auto}.ticket-workspace-tabs::-webkit-scrollbar{display:none}.ticket-workspace-tabs button{white-space:nowrap;flex:none;min-height:48px;padding-inline:2px;font-size:14px}.ticket-info-card{border-radius:16px!important;padding:16px!important}.ticket-info-heading{justify-content:space-between;align-items:center;gap:10px;margin-bottom:14px;display:flex}.ticket-info-heading h2{font-family:var(--font-sans,sans-serif)!important;border:0!important;margin:0!important;padding:0!important;font-size:16px!important;font-weight:750!important;line-height:1.35!important}.ticket-edit-button{display:none!important}.ticket-edit-inline{border:1px solid var(--line);min-height:38px;color:var(--moss-800);white-space:nowrap;background:0 0;border-radius:999px;flex:none;padding:0 12px;font-size:12px;font-weight:700}.ticket-info-card>.space-y-6{gap:0;display:grid}.ticket-info-requester{margin-bottom:14px;padding:0 0 14px!important}.ticket-info-requester h3,.ticket-info-problem-title h3,.ticket-info-problem-description h3,.ticket-info-classification h3{letter-spacing:.045em;font-family:var(--font-sans,sans-serif)!important;font-size:10px!important;font-weight:750!important}.ticket-info-requester p,.ticket-info-problem-title p,.ticket-info-problem-description p,.ticket-info-classification p{overflow-wrap:anywhere}.ticket-info-problem-title,.ticket-info-problem-description{border-bottom:1px solid var(--line);margin-bottom:14px;padding:0 0 14px}.ticket-info-problem-title h3,.ticket-info-problem-description h3{margin-bottom:5px!important}.ticket-info-problem-title p{line-height:1.4;font-size:15px!important}.ticket-info-problem-description .ticket-html-content{font-size:14px;line-height:1.55;background:0 0!important;border:0!important;padding:0!important}.ticket-info-classification{border-top:0!important;grid-template-columns:minmax(0,1fr)!important;gap:0!important;padding-top:0!important}.ticket-info-classification>div{border-bottom:1px solid var(--line);grid-template-columns:minmax(116px,40%) minmax(0,1fr);align-items:baseline;gap:8px;padding:8px 0;display:grid}.ticket-info-classification>div:last-child{border-bottom:0}.ticket-info-classification h3{margin:0!important}.ticket-info-classification p{margin:0;font-size:13px!important}.ticket-activities-panel:has(.ticket-activities-empty){flex:none;min-height:0!important;padding:16px!important}.ticket-activities-panel:has(.ticket-activities-empty)>.flex-1{flex:none;padding:0;overflow:visible}.ticket-activities-panel:has(.ticket-activities-empty) .relative.border-l-2{border-left:0;margin-left:0;padding-bottom:0}.ticket-activities-empty{gap:8px;padding:3px 0;display:grid}.ticket-activities-empty h3{color:var(--ink);margin:0;font-size:15px;font-weight:750}.ticket-activities-empty p{max-width:42ch;color:var(--muted);margin:0;font-size:13px;line-height:1.5}.ticket-activities-empty>div{flex-wrap:wrap;gap:8px;margin-top:4px;display:flex}.ticket-activities-empty button{border:1px solid var(--line);min-height:42px;color:var(--moss-800);white-space:nowrap;background:0 0;border-radius:999px;padding:0 13px;font-size:12px;font-weight:700}.ticket-activities-empty button:first-child{border-color:var(--moss-800);background:var(--moss-800);color:#fff}.support-chat.mobile-conversation .chat-operator-actions{display:none!important}.support-chat.mobile-conversation .chat-manage-trigger{border:1px solid var(--line);min-height:40px;color:var(--moss-800);white-space:nowrap;background:0 0;border-radius:999px;flex:none;justify-content:center;align-items:center;gap:6px;padding:0 10px;font-size:12px;font-weight:700;display:inline-flex}.support-chat.mobile-conversation .chat-manage-trigger svg{stroke-width:1.9px;width:18px;height:18px}.chat-management-backdrop,.chat-reference-sheet-backdrop{z-index:155;background:#141f176b;align-items:flex-end;display:flex;position:fixed;inset:0}.chat-management-sheet,.chat-reference-sheet{width:100%;max-height:min(82dvh,720px);padding:14px 16px calc(16px + env(safe-area-inset-bottom));background:#fff;border-radius:22px 22px 0 0;gap:13px;display:grid;overflow:auto;box-shadow:0 -10px 34px #19251b2e}.chat-management-sheet>header,.chat-reference-sheet>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:3px 0 12px;display:flex}.chat-management-sheet>header p,.chat-reference-sheet>header p{color:var(--moss-700);letter-spacing:.08em;margin:0 0 3px;font-size:9px;font-weight:800}.chat-management-sheet>header h2,.chat-reference-sheet>header h2{margin:0;font-size:17px}.chat-management-sheet>header button,.chat-reference-sheet>header button{width:42px;height:42px;color:var(--ink);background:#f1f3ee;border:0;border-radius:50%;flex:0 0 42px;place-items:center;display:grid}.chat-management-assignee{gap:3px;padding:5px 0;display:grid}.chat-management-assignee small{color:var(--muted);font-size:11px}.chat-management-assignee strong{overflow-wrap:anywhere;font-size:14px}.chat-management-transfer{color:var(--muted);gap:6px;font-size:12px;font-weight:700;display:grid}.chat-management-transfer select{border:1px solid var(--line);width:100%;min-height:46px;color:var(--ink);background:#fff;border-radius:13px;padding:0 12px;font-size:14px}.chat-management-sheet>.primary-button,.chat-management-resolve{white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;width:100%;min-height:46px;font-size:13px;font-weight:700;display:flex}.chat-management-resolve{border:1px solid var(--line);color:var(--ink);background:0 0}.chat-management-error{color:#a33e33;margin:0;font-size:12px}.chat-reference-back{min-height:38px;color:var(--moss-800);background:0 0;border:0;justify-self:start;padding:0 2px;font-size:13px;font-weight:700}.chat-reference-search{border:1px solid var(--line);min-height:46px;color:var(--muted);border-radius:13px;align-items:center;gap:9px;padding:0 12px;display:flex}.chat-reference-search svg{flex:none;width:17px;height:17px}.chat-reference-search input{border:0;outline:0;min-width:0;min-height:44px!important;font-size:15px!important}.chat-reference-types,.chat-reference-results{overscroll-behavior:contain;max-height:48dvh;display:grid;overflow:auto}.chat-reference-types>button,.chat-reference-results>button{border:0;border-bottom:1px solid var(--line);min-height:58px;color:var(--moss-800);text-align:left;background:0 0;align-items:center;gap:11px;padding:7px 4px;display:flex}.chat-reference-types>button>svg:first-child,.chat-reference-results>button>svg:first-child{stroke-width:1.9px;flex:0 0 19px;width:19px;height:19px}.chat-reference-types>button>span,.chat-reference-results>button>span{flex:1;gap:2px;min-width:0;display:grid}.chat-reference-types strong,.chat-reference-results strong{color:var(--ink);font-size:14px}.chat-reference-types small,.chat-reference-results small{color:var(--muted);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:11px;line-height:1.35;display:-webkit-box;overflow:hidden}.chat-compose>textarea,.chat-compose>.chat-reference-picker,.chat-compose>.chat-compose-desktop-actions{display:none!important}.chat-compose-mobile{gap:7px;padding-bottom:0;display:grid}.chat-compose>.chat-reference-sheet-backdrop{min-height:0;margin:0;display:flex}.chat-compose-mobile-row{align-items:flex-end;gap:6px;min-width:0;display:flex}.chat-compose-mobile-row textarea{border:1px solid var(--line);resize:none;background:#fff;border-radius:21px;flex:auto;min-width:0;max-height:112px;line-height:1.35;min-height:44px!important;padding:11px 12px!important;font-size:16px!important}.chat-compose-mobile-row>button{border:1px solid var(--line);width:42px;min-width:42px;height:42px;color:var(--moss-800);background:#fff;border-radius:50%;flex:0 0 42px;place-items:center;display:grid}.chat-compose-mobile-row>.chat-compose-at{font-size:17px;font-weight:750}.chat-compose-mobile-row>.chat-compose-send{border-color:var(--moss-800);background:var(--moss-800);color:#fff}.chat-compose-mobile-row>.chat-compose-send svg{stroke-width:2px;width:19px;height:19px}.chat-compose-mobile-row>.chat-compose-send:disabled{opacity:.45}.chat-send-spinner{border:2px solid #ffffff73;border-top-color:#fff;border-radius:50%;width:18px;height:18px;animation:.8s linear infinite portal-module-spin}.chat-compose-reference-chip{border:1px solid var(--line);width:fit-content;max-width:100%;min-height:30px;color:var(--moss-800);background:#f3f6ef;border-radius:999px;align-items:center;gap:6px;padding:0 9px;font-size:11px;display:inline-flex}.chat-compose-reference-chip span:first-child{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.chat-compose-reference-chip svg{flex:none;width:14px;height:14px}.dark .ticket-info-card,.dark .ticket-activities-panel,.dark .chat-management-sheet,.dark .chat-reference-sheet{background:var(--color-surface-container-lowest);color:var(--color-on-surface)}.dark .ticket-summary-item,.dark .ticket-info-requester,.dark .ticket-info-problem-title,.dark .ticket-info-problem-description,.dark .ticket-info-classification>div{border-color:var(--color-outline-variant)}.dark .ticket-info-heading h2,.dark .ticket-activities-empty h3,.dark .chat-reference-types strong,.dark .chat-reference-results strong{color:var(--color-on-surface)}.dark .ticket-edit-inline,.dark .ticket-activities-empty button:not(:first-child),.dark .chat-compose-mobile-row textarea,.dark .chat-compose-mobile-row>button,.dark .chat-management-transfer select,.dark .chat-reference-search{border-color:var(--color-outline-variant);background:var(--color-surface-container-low);color:var(--color-on-surface)}.dark .chat-management-sheet>header button,.dark .chat-reference-sheet>header button{background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .chat-compose-reference-chip{border-color:var(--color-outline-variant);background:var(--color-surface-container-high);color:var(--color-on-surface)}.dark .chat-management-resolve{border-color:var(--color-outline-variant);color:var(--color-on-surface)}.page-heading:has(.oncall-mobile-shortcuts){grid-template-columns:minmax(0,1fr);gap:10px;display:grid}.page-heading:has(.oncall-mobile-shortcuts)>div:first-child{grid-column:1}.page-heading:has(.oncall-mobile-shortcuts) .page-heading-actions{grid-column:1;display:flex}.page-heading:has(.oncall-mobile-shortcuts) .page-heading-actions>.outline-button{display:none}.oncall-configure-primary{white-space:nowrap;padding-inline:15px;font-size:13px;min-height:44px!important}.oncall-mobile-shortcuts{flex-wrap:wrap;gap:8px;display:flex}.oncall-mobile-shortcuts button,.oncall-mobile-shortcuts a{border:1px solid var(--line);min-height:36px;color:var(--moss-800);white-space:nowrap;background:0 0;border-radius:999px;align-items:center;padding:0 11px;font-size:12px;font-weight:650;text-decoration:none;display:inline-flex}.oncall-highlights .oncall-hero{border-radius:16px;min-height:0;padding:12px 14px}.oncall-highlights .oncall-hero .eyebrow{letter-spacing:.025em;margin:5px 0 3px;font-size:10px}.oncall-highlights .oncall-hero h2{font-family:var(--font-sans,sans-serif);font-size:16px}.oncall-highlights .oncall-hero .live-dot{background:0 0;padding:0;font-size:9px}.oncall-highlights .hero-contact>span{display:none}.management-row.shift-grid>.row-actions,.shift-mobile-more{display:none!important}.shift-mobile-chevron{width:28px;height:40px;color:var(--muted);grid-area:1/3/span 3;place-items:center;display:grid}.shift-mobile-chevron svg{stroke-width:1.9px;width:18px;height:18px}.oncall-mobile-tools-trigger,.oncall-tools-sheet,.oncall-tools-backdrop{display:none!important}}@media (max-width:390px){.bottom-nav-label{font-size:9px}.ticket-team-mobile-context select{padding-inline:8px;font-size:12px}.ticket-summary-item{grid-template-columns:minmax(86px,32%) minmax(0,1fr)}.ticket-info-classification>div{grid-template-columns:minmax(105px,38%) minmax(0,1fr)}.chat-compose-mobile-row{gap:5px}.chat-compose-mobile-row>button{flex-basis:40px;width:40px;min-width:40px;height:40px}}@media (max-width:760px){.bottom-nav>button{color:#777e75;gap:1px;min-height:56px}.bottom-nav-label{letter-spacing:0;font-size:11px;font-weight:550}.bottom-nav>button.active{color:var(--moss-900);font-weight:650;background:0 0!important}.bottom-nav-create .bottom-nav-icon{background:var(--moss-800);width:46px;height:46px;box-shadow:none;color:#fff;border:0;border-radius:50%;margin:-2px 0 0}.bottom-nav-create .bottom-nav-label{color:var(--moss-900)}.dark .bottom-nav>button.active{color:var(--color-on-surface)}.dark .bottom-nav-create .bottom-nav-icon{background:var(--moss-700)}.tickets-table .table-row{border:0;border-bottom:1px solid var(--line);min-height:0;box-shadow:none;background:0 0;border-radius:0;grid-template-columns:minmax(0,1fr);gap:0;padding:14px 0 13px;display:grid}.tickets-table .table-row>div:first-child{grid-template-columns:auto minmax(0,1fr);align-items:start;gap:0 8px;min-width:0;display:grid}.tickets-table .table-row>div:first-child>.priority{border-radius:6px;grid-area:1/1;margin-top:1px;padding:3px 6px;font-size:10px;display:inline-flex}.tickets-table .table-row .ticket-card-content{grid-area:1/2;grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:4px 9px;min-width:0;display:grid}.tickets-table .table-row .ticket-card-content>strong{grid-area:1/1;font-size:14px}.tickets-table .table-row .ticket-card-content>small{display:contents}.tickets-table .table-row .ticket-card-content>small>span:first-child{grid-area:2/1}.tickets-table .table-row>span.person-cell{display:none}.tickets-table .table-row>span:not(.person-cell){grid-area:2/1;margin-top:8px;display:flex}.tickets-table .table-row>span:not(.person-cell) .status{background:#f0f2ec;border:0;border-radius:6px;padding:4px 7px}.tickets-table .table-row .ticket-card-mobile-meta{justify-content:space-between;justify-content:initial;grid-area:3/1/auto/-1;gap:3px;margin-top:7px;display:grid}.tickets-table .table-row .ticket-card-mobile-meta small{white-space:normal}.ticket-page-heading{display:none!important}.ticket-info-card{box-shadow:none!important;background:0 0!important;border:0!important;border-radius:0!important;padding:8px 0!important}.ticket-activities-panel:has(.ticket-activities-empty){box-shadow:none;background:0 0;border:0;border-radius:0;padding:8px 0!important}.ticket-activities-panel:has(.ticket-activities-empty) .relative.border-l-2{border-left:0;margin-left:0;padding-bottom:0}.chat-mode:has(.chat-inbox.conversation-open) .topbar{display:none}.chat-mode .content{padding:0!important}.chat-mode .chat-inbox{height:calc(var(--mobile-viewport-height,100dvh) - 54px - var(--mobile-nav-height) - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.chat-mode:has(.chat-inbox.conversation-open) .chat-inbox{height:calc(var(--mobile-viewport-height,100dvh) - env(safe-area-inset-top) - env(safe-area-inset-bottom))}.support-chat.mobile-conversation>header{border-bottom:1px solid var(--line);background:#fbfaf6;min-height:62px;padding:7px 12px}.support-chat.mobile-conversation .chat-manage-trigger{background:var(--moss-800);color:#fff;border:0;border-radius:10px}.chat-management-sheet,.chat-reference-sheet{padding:10px 16px calc(16px + env(safe-area-inset-bottom));border:0;border-radius:20px 20px 0 0;box-shadow:0 -5px 22px #19251b1a}.chat-management-sheet>.primary-button{border-radius:10px;min-height:48px}.chat-management-destructive{border-top:1px solid var(--line);gap:7px;padding-top:12px;display:grid}.chat-management-resolve{color:#9c4338;border:0;border-radius:8px;justify-content:flex-start;min-height:44px}.oncall-page-heading{gap:4px;display:grid}.oncall-page-heading .page-heading-actions,.oncall-mobile-shortcuts{display:none!important}.oncall-mobile-tabs,.oncall-mobile-list-heading{display:flex}.oncall-highlights .oncall-hero{min-height:0;box-shadow:none;border:0;border-radius:16px;margin:0;padding:15px 16px}.management-table:has(.shift-grid){box-shadow:none;background:0 0;border:0;border-radius:0}.management-row.shift-grid{border:0;border-bottom:1px solid var(--line);box-shadow:none;background:0 0;border-radius:0;grid-template-columns:minmax(0,1fr) 20px;gap:3px 7px;margin:0;padding:11px 0}.management-row.shift-grid>div:first-child{grid-area:1/1/auto/-1;align-items:baseline;gap:9px;display:flex}.management-row.shift-grid>span:first-of-type{grid-area:2/1}.management-row.shift-grid>span:nth-of-type(2){grid-area:3/1}.management-row.shift-grid>span:nth-of-type(3),.management-row.shift-grid>span:nth-of-type(4),.management-row.shift-grid>span:nth-of-type(5),.management-row.shift-grid>span:nth-of-type(6),.management-row.shift-grid>span:nth-of-type(7),.management-row.shift-grid>b.status,.management-row.shift-grid>.row-actions{display:none!important}.shift-mobile-chevron{grid-area:2/2/span 2;width:20px}.mobile-shift-period{display:block}.dark .tickets-table .table-row{border-color:var(--color-outline-variant);background:0 0}.dark .ticket-info-card,.dark .ticket-activities-panel{background:0 0!important}.dark .support-chat.mobile-conversation>header{border-color:var(--color-outline-variant);background:var(--color-background)}.dark .management-row.shift-grid{border-color:var(--color-outline-variant);background:0 0}}@media (max-width:390px){.bottom-nav-label{font-size:10px}.bottom-nav-create .bottom-nav-icon{width:44px;height:44px}}@media (max-width:760px){.chat-inbox.conversation-open .chat-workspace{box-shadow:none;background:0 0;border:0;border-radius:0;padding:0}.chat-management-sheet>header p{letter-spacing:.07em;margin:0 0 3px;font-size:9px;display:block}.chat-management-sheet>header h2{font-size:18px}body{padding-bottom:var(--mobile-content-bottom-space)}.bottom-nav{height:calc(var(--mobile-nav-height) + env(safe-area-inset-bottom));padding:0 0 env(safe-area-inset-bottom);grid-template-columns:repeat(5,minmax(0,1fr))}.bottom-nav>button{width:100%;min-width:0;height:64px;min-height:0;font-size:inherit;flex-direction:column;justify-content:center;align-items:center;gap:0;padding:0;display:flex;position:relative}.bottom-nav-icon{place-items:center;width:24px;height:24px;display:grid;position:absolute;top:8px}.bottom-nav-icon svg{stroke-width:1.8px;width:22px;height:22px}.bottom-nav-label{letter-spacing:0;text-align:center;white-space:nowrap;max-width:100%;font-size:11px;line-height:14px;display:block;position:absolute;bottom:3px;left:0;right:0;overflow:visible}.bottom-nav-create .bottom-nav-icon{background:var(--moss-800);color:#fff;width:46px;height:46px;box-shadow:none;border:0;border-radius:50%;flex:0 0 46px;margin:0;top:0}.bottom-nav-create .bottom-nav-icon svg{width:22px;height:22px}.bottom-nav-create .bottom-nav-label{color:var(--moss-900)}.expandable-filterbar{box-shadow:none;background:0 0;border:0;padding:0}.ticket-view-tabs-mobile{border-bottom:1px solid var(--line);gap:0;width:100%;padding:0;display:flex;overflow-x:visible}.ticket-view-tabs-mobile button{min-width:0;min-height:44px;color:var(--muted);background:0 0;border:0;border-bottom:2px solid #0000;border-radius:0;flex:1 1 0;justify-content:center;padding:0 3px;font-size:12px;font-weight:600}.ticket-view-tabs-mobile button.active{border-color:var(--moss-800);color:var(--moss-900);background:0 0;font-weight:700}.filter-menu-button{border:1px solid var(--line);border-radius:12px}.filter-menu-button svg{width:18px;height:18px}.expandable-filterbar>.filter-menu-anchor,.expandable-filterbar>.ticket-team-mobile-context{min-width:0}.ticket-team-mobile-context .mobile-select-trigger,.filter-menu-body .mobile-select-trigger{border:1px solid var(--line);width:100%;min-width:0;min-height:44px;color:var(--moss-900);font:inherit;text-align:left;white-space:nowrap;background:#f0f2ec;border-radius:12px;justify-content:space-between;align-items:center;gap:7px;padding:0 11px;font-size:13px;font-weight:650;display:flex;overflow:hidden}.mobile-select-trigger>span{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.mobile-select-trigger svg{flex:0 0 16px;width:16px;height:16px}.mobile-select-native{display:none!important}.mobile-select-trigger{display:none}.ticket-team-mobile-context .mobile-select-trigger,.filter-menu-body .mobile-select-trigger{display:flex}.filter-menu-body>label:has(.mobile-select-trigger){gap:6px;display:grid}.ticket-result-meta{flex-wrap:wrap;row-gap:4px;min-width:0}.ticket-result-meta>strong,.ticket-result-meta>small{white-space:nowrap}.mobile-select-backdrop{z-index:135;background:#141f1766;align-items:flex-end;display:flex;position:fixed;inset:0}.mobile-select-sheet{width:100%;max-height:min(78dvh,640px);padding:10px 16px calc(12px + env(safe-area-inset-bottom));background:#fff;border-radius:20px 20px 0 0;grid-template-rows:auto minmax(0,1fr);display:grid;overflow:hidden;box-shadow:0 -8px 28px #19251b29}.mobile-select-sheet>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;min-height:48px;display:flex}.mobile-select-sheet h2{color:var(--ink);margin:0;font-size:16px;font-weight:700}.mobile-select-sheet>header button{width:40px;height:40px;color:var(--muted);background:0 0;border:0;border-radius:50%;place-items:center;display:grid}.mobile-select-options{overscroll-behavior:contain;overflow-y:auto}.mobile-select-options>button{border:0;border-bottom:1px solid var(--line);width:100%;min-height:48px;color:var(--ink);text-align:left;background:0 0;justify-content:space-between;align-items:center;gap:12px;padding:8px 4px;font-size:14px;display:flex}.mobile-select-options>button.selected{color:var(--moss-800);font-weight:700}.mobile-select-options svg{flex:0 0 18px;width:18px;height:18px}.ticket-activities-panel,.ticket-activities-panel>.flex-1{box-sizing:border-box;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form){box-sizing:border-box;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form)>form{box-sizing:border-box;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form)>form>div{box-sizing:border-box;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form)>form>div>.flex-1{box-sizing:border-box;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form){margin:12px 0 0;padding-left:0}.ticket-activities-panel .relative.pl-8:has(>form)>.absolute{display:none}.ticket-activities-panel .relative.pl-8:has(>form)>form{width:100%;padding:12px;overflow:hidden}.ticket-activities-panel .relative.pl-8:has(>form)>form>div{display:block}.ticket-activities-panel .relative.pl-8:has(>form)>form>div>.w-8{display:none}.ticket-activities-panel .relative.pl-8:has(>form)>form>div>.flex-1{gap:12px;width:100%;display:grid}.ticket-activities-panel .relative.pl-8:has(>form) input[name=title]{box-sizing:border-box;width:100%;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form) .rich-editor{box-sizing:border-box;width:100%;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form) .rich-editor-content{box-sizing:border-box;width:100%;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form) .ProseMirror{box-sizing:border-box;width:100%;min-width:0;max-width:100%}.ticket-activities-panel .relative.pl-8:has(>form) .rich-editor-content{overflow-x:hidden}.ticket-activities-panel .relative.pl-8:has(>form) .ProseMirror{overflow-wrap:anywhere}.ticket-activities-panel .relative.pl-8:has(>form) .flex.flex-wrap.gap-3.items-center.justify-between{grid-template-columns:minmax(0,1fr);gap:12px;display:grid}.ticket-activities-panel .relative.pl-8:has(>form) .flex.flex-wrap.gap-2.text-sm{grid-template-columns:minmax(0,1fr);gap:8px;display:grid}.ticket-activities-panel .relative.pl-8:has(>form) .activity-mobile-field{width:100%}.ticket-activities-panel .relative.pl-8:has(>form) .mobile-select-trigger{border:1px solid var(--line);width:100%;min-height:44px;color:var(--ink);background:#fff;border-radius:9px;font-size:13px;display:flex}.ticket-activities-panel .relative.pl-8:has(>form) .flex.gap-2:has(>button[type=submit]){grid-template-columns:minmax(0,1fr) minmax(0,1fr);display:grid}.ticket-activities-panel .relative.pl-8:has(>form) .flex.gap-2:has(>button[type=submit]) button{white-space:nowrap;min-height:44px}.ticket-activities-panel .relative.pl-8:has(>form) input[name=required]{width:18px;height:18px}.rich-editor{min-width:0;max-width:100%}.rich-editor>:first-child{flex-wrap:wrap;gap:2px;min-width:0;padding:6px;display:flex}.rich-editor>:first-child>button,.rich-editor>:first-child>span>button{place-items:center;width:36px;height:36px;padding:0;display:grid}.rich-editor>:first-child>.w-px{display:none}.rich-editor>:first-child .absolute.w-64{width:min(260px,100vw - 64px);left:0}.rich-editor-content{min-width:0;max-width:100%;overflow-x:hidden}.rich-editor-content>div,.rich-editor-content .tiptap-content{overflow-wrap:anywhere;word-break:break-word;min-width:0;max-width:100%}.dark .mobile-select-sheet{background:var(--color-surface-container-lowest)}.dark .mobile-select-sheet h2,.dark .mobile-select-options>button,.dark .mobile-select-options>button.selected{color:var(--color-on-surface)}.dark .ticket-team-mobile-context .mobile-select-trigger,.dark .filter-menu-body .mobile-select-trigger,.dark .ticket-activities-panel .mobile-select-trigger{border-color:var(--color-outline-variant);background:var(--color-surface-container-low);color:var(--color-on-surface)}}@media (min-width:761px){.mobile-select-native{display:initial}.mobile-select-trigger,.mobile-select-backdrop{display:none!important}}.push-diagnostic-trigger{border:1px solid var(--line);width:40px;min-width:40px;height:40px;color:var(--moss-800);background:0 0;border-radius:50%;place-items:center;display:grid}.push-diagnostic-trigger svg{width:18px;height:18px}.push-diagnostics-card{z-index:136;top:calc(66px + env(safe-area-inset-top));max-height:calc(var(--mobile-viewport-height,100dvh) - 150px - env(safe-area-inset-top));border:1px solid var(--line);background:#fff;border-radius:16px;gap:10px;padding:14px;display:grid;position:fixed;left:10px;right:10px;overflow:auto;box-shadow:0 12px 40px #17251a33}.push-diagnostics-card>header{justify-content:space-between;align-items:center;gap:10px;display:flex}.push-diagnostics-card>header strong{color:var(--moss-900);font-size:15px}.push-diagnostics-card>header button{width:36px;height:36px;color:var(--ink);background:#f1f2ed;border:0;border-radius:50%;place-items:center;font-size:21px;display:grid}.push-diagnostics-card dl{gap:0;margin:0;display:grid}.push-diagnostics-card dl>div{border-bottom:1px solid var(--line);grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:8px;padding:7px 0;font-size:12px;display:grid}.push-diagnostics-card dt{color:var(--muted)}.push-diagnostics-card dd{overflow-wrap:anywhere;min-width:0;color:var(--ink);text-align:right;margin:0}.push-diagnostics-card dd.ok{color:var(--moss-800)}.push-diagnostics-card dd.error{color:#a33e33}.ticket-push-target{outline:2px solid var(--moss-700);outline-offset:4px;border-radius:14px;transition:outline-color .25s}.push-diagnostics-card>small,.push-ios-guidance{color:var(--muted);margin:0;font-size:11px;line-height:1.4}.push-test-button{background:var(--moss-800);color:#fff;border:0;border-radius:11px;min-height:44px;font-size:13px;font-weight:700}.push-test-button:disabled{opacity:.5}.dark .push-diagnostics-card{border-color:var(--color-outline-variant);background:var(--color-surface-container-lowest);color:var(--color-on-surface)}.dark .push-diagnostics-card>header strong,.dark .push-diagnostics-card dd{color:var(--color-on-surface)}.dark .push-diagnostics-card dl>div{border-color:var(--color-outline-variant)}@media (min-width:761px){.push-diagnostics-card{width:min(420px,100vw - 32px);max-height:calc(100vh - 100px);top:74px;left:auto;right:16px}}@media (max-width:760px){.mobile-select-backdrop{z-index:310!important}:root{--mobile-nav-height:72px}.bottom-nav{box-sizing:border-box;height:calc(var(--mobile-nav-height) + env(safe-area-inset-bottom));padding:0 0 env(safe-area-inset-bottom);grid-template-columns:repeat(5,minmax(0,1fr));align-items:stretch;overflow:visible}.bottom-nav>button{color:#727970;text-align:center;background:0 0;border-radius:0;flex-direction:column;justify-content:center;align-items:center;gap:4px;width:100%;min-width:0;max-width:none;height:100%;min-height:44px;margin:0;padding:0 1px;line-height:1;display:flex;position:relative;overflow:visible}.bottom-nav>button.active{color:var(--moss-900);background:0 0;font-weight:700}.bottom-nav>button>.bottom-nav-icon{width:26px;height:24px;box-shadow:none;background:0 0;border:0;border-radius:0;flex:0 0 24px;place-items:center;margin:0;padding:0;font-size:22px;line-height:1;display:grid;position:relative;inset:auto;overflow:visible}.bottom-nav>button>.bottom-nav-icon svg{z-index:1;stroke-width:1.8px;width:22px;height:22px;position:relative}.bottom-nav>button>.bottom-nav-icon b{top:-4px;right:-8px}.bottom-nav>button>.bottom-nav-label{width:auto;min-width:0;max-width:none;height:14px;color:inherit;letter-spacing:0;text-align:center;text-overflow:clip;white-space:nowrap;flex:none;font-size:11px;font-weight:550;line-height:14px;display:inline-block;position:static;overflow:visible}.bottom-nav>button.active>.bottom-nav-label{font-weight:700}.bottom-nav>button.bottom-nav-create{z-index:0;color:var(--moss-900);grid-column:3;justify-self:stretch;align-items:center;transform:none}.bottom-nav>button.bottom-nav-create>.bottom-nav-icon{width:26px;height:24px;box-shadow:none;color:#fff;background:0 0;border:0;border-radius:0;flex:0 0 24px;place-self:center;margin:0;overflow:visible}.bottom-nav>button.bottom-nav-create>.bottom-nav-icon>.bottom-nav-create-circle{z-index:0;background:var(--moss-800);color:#fff;border:3px solid #f5fbf4;border-radius:50%;place-items:center;width:48px;height:48px;display:grid;position:absolute;top:50%;left:50%;transform:translate(-50%,-70%);box-shadow:0 3px 9px #243a2a2e}.bottom-nav>button.bottom-nav-create>.bottom-nav-icon>.bottom-nav-create-circle svg{color:#fff;width:22px;height:22px;display:block;position:static}.bottom-nav>button.bottom-nav-create>.bottom-nav-label{color:var(--moss-900)}.content:has(.ticket-mobile-list){padding-bottom:calc(var(--mobile-nav-height) + 12px + env(safe-area-inset-bottom))}}@media (max-width:767px){.ticket-detail-heading{display:block!important}.ticket-close-button{display:inline-flex!important}.ticket-heading-row{align-items:flex-start;gap:8px;padding-right:0}.ticket-heading-row h1{font-size:20px;line-height:1.3}.ticket-heading-actions{gap:6px}.ticket-context-trigger,.ticket-close-button{flex:0 0 40px;width:40px;height:40px}.ticket-edit-button{display:none!important}.ticket-delete-backdrop{align-items:flex-end;padding:0}.ticket-delete-dialog{width:100%;padding:24px 20px calc(20px + env(safe-area-inset-bottom));border-radius:20px 20px 0 0}.ticket-delete-actions{grid-template-columns:1fr 1fr;display:grid}.ticket-activities-panel{gap:12px;border-radius:12px!important;padding:14px!important}.ticket-activities-header{flex-wrap:wrap;align-items:flex-start;gap:12px;padding-bottom:12px}.ticket-activities-header h2{font-size:16px}.ticket-activities-actions{grid-template-columns:1fr 1fr;width:100%;display:grid}.ticket-activities-primary,.ticket-activities-secondary{min-height:42px;padding-inline:10px;font-size:11px}.ticket-activities-list-inner{gap:8px}.ticket-activity-row{border-radius:10px;padding:12px}.ticket-activity-row>.absolute{display:none!important}.ticket-activity-row>div.flex.justify-between{align-items:flex-start}.ticket-activity-row h4{font-size:14px}.ticket-activity-meta{gap:6px 12px;font-size:11px}.ticket-activities-empty{text-align:center;gap:8px;min-height:230px;padding:18px 8px;display:flex!important}.ticket-activities-empty p{max-width:34ch}.ticket-activities-error{flex-direction:column;align-items:flex-start}.ticket-activity-skeleton-row{height:68px}}.ticket-mobile-operational-summary,.ticket-mobile-context-card,.ticket-mobile-management-form,.ticket-mobile-management-close,.ticket-mobile-overflow,.ticket-mobile-overflow-trigger,.ticket-mobile-overflow-menu,.ticket-mobile-primary-action,.ticket-mobile-start-action,.ticket-mobile-status-menu,.ticket-mobile-manage-trigger,.ticket-mobile-management-backdrop,.ticket-requester-avatar-mobile,.ticket-requester-name-mobile,.ticket-requester-department-mobile,.ticket-info-mobile-heading,.ticket-mobile-empty-title,.ticket-mobile-empty-copy,.ticket-mobile-context-grid,.ticket-management-close,.ticket-mobile-tab-count,.ticket-tab-unread{display:none}@media (max-width:767px){.ticket-page-content{background:var(--beige-50,#fbfaf6)!important;min-height:0!important;padding:0!important;overflow:visible!important}.ticket-workspace.page-mode{height:auto!important;min-height:calc(100dvh - var(--mobile-nav-height,64px) - env(safe-area-inset-bottom))!important;background:var(--beige-50,#fbfaf6)!important;color:var(--ink,#20251f)!important;overflow:visible!important}.ticket-workspace.page-mode>div{flex:none;width:100%;max-width:none;padding:4px 16px 20px;overflow:visible!important}.mobile-ticket-context-actions{width:var(--mobile-touch-target,44px);height:var(--mobile-touch-target,44px);flex:0 0 var(--mobile-touch-target,44px);place-items:center;display:grid;position:relative}.ticket-mobile-overflow-trigger{width:var(--mobile-touch-target,44px);height:var(--mobile-touch-target,44px);color:var(--moss-800,#304638);background:#edf1e9;border:0;border-radius:50%;place-items:center;padding:0;display:grid}.ticket-mobile-overflow-trigger .material-symbols-outlined{font-size:20px}.ticket-mobile-overflow{display:block;position:relative}.ticket-mobile-overflow-menu{z-index:230;border:1px solid var(--line,#e4e5dd);background:#fff;border-radius:12px;gap:2px;width:210px;padding:6px;display:grid;position:absolute;top:calc(100% + 5px);right:0;box-shadow:0 12px 32px #141e172e}.ticket-mobile-overflow-menu button{min-height:44px;color:var(--ink,#20251f);text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:9px;padding:0 10px;font-size:13px;display:flex}.ticket-mobile-overflow-menu .material-symbols-outlined{font-size:18px}.ticket-detail-heading{display:none!important}.ticket-summary-badges{white-space:nowrap;justify-content:space-between;align-items:center;gap:7px;min-width:0;margin:0 0 8px;display:flex}.ticket-summary-badge-group{align-items:center;gap:6px;min-width:0;display:flex;overflow:hidden}.ticket-summary-badge-group>.priority,.ticket-summary-badge-group>.status{white-space:nowrap;border-radius:999px;min-height:25px;padding:3px 9px;font-size:10px}.ticket-summary-badge-group>.priority{flex:none}.ticket-summary-badge-group>.status{text-overflow:ellipsis;min-width:0;overflow:hidden}.ticket-sync-state{color:var(--muted,#616c61);white-space:nowrap;align-items:center;gap:5px;font-size:10px;display:inline-flex}.ticket-sync-state i{background:var(--moss-600,#4f6356);border-radius:50%;flex:none;width:6px;height:6px}.ticket-sync-connecting i{background:#b7791f;animation:1.2s ease-in-out infinite alternate mobile-pulse}.ticket-sync-available i{background:#b7791f}.ticket-sync-offline i{background:var(--error,#ba1a1a)}.ticket-summary-stats{display:none!important}.ticket-mobile-operational-summary{border:0;border-bottom:1px solid var(--line,#e4e5dd);box-shadow:none;background:0 0;border-radius:0;flex-direction:column;gap:9px;margin:0 0 10px;padding:10px 0 8px;display:flex}.ticket-mobile-operational-facts{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;display:grid}.ticket-mobile-operational-facts>div{background:#fff;border-radius:9px;flex-direction:column;gap:3px;min-width:0;padding:8px 9px;display:flex}.ticket-mobile-operational-facts span{color:var(--muted,#616c61);letter-spacing:.035em;text-transform:uppercase;font-size:10px;font-weight:650}.ticket-mobile-operational-facts strong{color:var(--moss-900,#1f2d24);text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:700;overflow:hidden}.ticket-mobile-operational-actions{gap:2px;display:grid}.ticket-mobile-primary-action{display:block;position:relative}.ticket-mobile-start-action,.ticket-mobile-manage-trigger{border:0;border-radius:9px;justify-content:center;align-items:center;gap:8px;width:100%;min-height:44px;font-size:13px;font-weight:700;display:flex}.ticket-mobile-start-action{background:var(--moss-800,#2d4034);color:#fff}.ticket-mobile-start-action:disabled{background:var(--surface-container-high,#e4eae3);color:var(--muted,#616c61)}.ticket-mobile-start-action .material-symbols-outlined{font-size:18px}.ticket-mobile-manage-trigger{min-height:34px;color:var(--moss-800,#304638);background:0 0}.ticket-mobile-manage-trigger .material-symbols-outlined{font-size:17px}.ticket-mobile-status-menu{z-index:120;border:1px solid var(--line,#e2e8df);background:var(--surface-container-lowest,#fff);border-radius:12px;max-height:42dvh;padding:6px;display:grid;position:absolute;bottom:calc(100% + 7px);left:0;right:0;overflow:auto;box-shadow:0 12px 30px #141e172b}.ticket-mobile-status-menu button{min-height:42px;color:var(--on-surface,#171d19);text-align:left;background:0 0;border:0;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:7px 10px;font-size:13px;display:flex}.ticket-mobile-status-menu small{color:var(--muted,#616c61);font-size:10px}.ticket-tabs-sticky{z-index:32;top:calc(56px + env(safe-area-inset-top));border-bottom:1px solid var(--line,#e4e5dd);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fbfaf6f5;margin:0 -16px 10px;padding:0 16px;position:sticky}.ticket-workspace-tabs{overscroll-behavior-x:contain;scrollbar-width:none;gap:20px;width:100%;max-width:100%;display:flex;overflow-x:auto}.ticket-workspace-tabs::-webkit-scrollbar{display:none}.ticket-workspace-tabs button{white-space:nowrap;flex:none;min-height:46px;padding:0 1px;font-size:13px}.ticket-mobile-tab-count{background:var(--surface-container-high,#e4eae3);min-width:17px;height:17px;color:var(--on-surface-variant,#434843);border-radius:999px;place-items:center;margin-left:2px;padding:0 4px;font-size:10px;font-weight:700;display:inline-grid}.ticket-tab-unread{background:var(--moss-600,#4f6356);background:var(--moss-600,#4f6356);border-radius:50%;flex:none;width:6px;height:6px;display:inline-block}.ticket-workspace .grid.grid-cols-12{flex:none;min-height:0;display:block}.ticket-workspace .grid.grid-cols-12>.col-span-12.lg\:col-span-8{gap:12px;min-width:0;display:flex}.ticket-info-card{background:#fff!important;border-radius:12px!important;padding:13px!important;box-shadow:0 1px 3px #20251f0d!important}.ticket-info-heading{justify-content:space-between;align-items:center;gap:8px;margin-bottom:10px;display:flex}.ticket-info-heading h2{display:none}.ticket-info-mobile-heading{color:var(--moss-900,#1f2d24);font-family:var(--font-display,serif);font-size:18px;font-weight:700;line-height:1.3;display:inline}.ticket-edit-inline{background:var(--surface-container-low,#eff5ee);min-height:36px;color:var(--moss-800,#2d4034);border:0;border-radius:8px;padding:0 10px;font-size:11px;font-weight:750}.ticket-info-requester{background:0 0;border-radius:0;margin-bottom:10px;border:0!important;border-bottom:1px solid var(--line,#e4e5dd)!important;padding:0 0 11px!important}.ticket-requester-avatar-desktop,.ticket-requester-name-desktop,.ticket-requester-department-desktop{display:none!important}.ticket-requester-avatar-mobile,.ticket-requester-name-mobile,.ticket-requester-department-mobile{display:flex}.ticket-requester-avatar-mobile{background:var(--secondary-fixed,#ede1c9);width:40px;height:40px;color:var(--on-secondary-fixed,#211b0c);border-radius:50%;justify-content:center;align-items:center;font-size:12px}.ticket-requester-name-mobile{max-width:100%;font-size:13px;display:block}.ticket-requester-department-mobile{margin-top:2px;font-size:10px;display:block}.ticket-info-problem-title,.ticket-info-problem-description{border-bottom:1px solid var(--line,#e2e8df);margin-bottom:10px;padding:0 0 11px}.ticket-info-problem-title h3,.ticket-info-problem-description h3,.ticket-info-classification h3{letter-spacing:.045em;margin-bottom:5px!important;font-size:10px!important}.ticket-info-problem-title p{line-height:1.45;font-size:14px!important}.ticket-html-content{overflow-wrap:anywhere;font-size:13px;line-height:1.55;background:var(--surface-container-low,#eff5ee)!important;border:0!important;border-radius:9px!important;padding:12px!important}.ticket-mobile-context-card{border:1px solid var(--line,#e4e5dd);background:#fff;border-radius:12px;margin-top:10px;padding:13px;display:block;box-shadow:0 1px 3px #20251f0d}.ticket-mobile-context-card h2{color:var(--moss-900,#1f2d24);font-family:var(--font-display,serif);margin:0 0 11px;font-size:18px;font-weight:700}.ticket-mobile-context-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.ticket-mobile-context-grid>div{background:var(--surface-container-low,#eff5ee);border-radius:9px;flex-direction:column;gap:4px;min-width:0;min-height:66px;padding:10px;display:flex}.ticket-mobile-context-grid span{color:var(--muted,#616c61);letter-spacing:.035em;text-transform:uppercase;font-size:10px;font-weight:700}.ticket-mobile-context-grid strong{overflow-wrap:anywhere;color:var(--moss-900,#1f2d24);font-size:12px;font-weight:700}.ticket-info-classification{display:none!important}.ticket-workspace .ticket-management-aside{display:none}.ticket-workspace .ticket-management-aside.is-open{z-index:201;max-height:calc(100dvh - env(safe-area-inset-top) - 12px);padding:12px 16px calc(18px + env(safe-area-inset-bottom));background:var(--surface-container-lowest,#fff);border:0;border-radius:22px 22px 0 0;margin:0;display:flex;position:fixed;inset:auto 0 0;overflow:auto;box-shadow:0 -14px 44px #141e1738}.ticket-management-aside.is-open>.ticket-management-card{width:100%;box-shadow:none;background:0 0;border:0;border-radius:0;padding:8px 0 0;position:relative;top:auto}.ticket-management-aside.is-open>.ticket-management-card>h3{font-family:var(--font-display,serif);margin:7px 42px 3px;font-size:22px}.ticket-management-aside.is-open>.ticket-management-card>p{text-align:center;margin:0 0 14px}.ticket-management-aside.is-open>.ticket-management-card>form:not(.ticket-mobile-management-form){display:none}.ticket-management-aside.is-open>.ticket-management-card~div{display:none!important}.ticket-mobile-management-close{background:var(--surface-container-low,#eff5ee);width:40px;height:40px;color:var(--on-surface-variant,#434843);border:0;border-radius:50%;place-items:center;display:grid;position:absolute;top:0;right:0}.ticket-mobile-management-close .material-symbols-outlined{font-size:19px}.ticket-management-backdrop{z-index:200;background:#0f17126b;border:0;width:100%;height:100%;display:block;position:fixed;inset:0}.ticket-mobile-management-form{gap:12px;display:grid}.ticket-mobile-management-form label{color:var(--on-surface-variant,#434843);letter-spacing:.035em;text-transform:uppercase;gap:5px;font-size:10px;font-weight:750;display:grid}.ticket-mobile-management-form select,.ticket-mobile-management-form textarea{box-sizing:border-box;border:1px solid var(--line,#e2e8df);background:var(--surface-container-lowest,#fff);width:100%;min-height:46px;color:var(--on-surface,#171d19);letter-spacing:0;text-transform:none;border-radius:9px;padding:10px 12px;font-size:14px}.ticket-mobile-management-form textarea{resize:vertical;min-height:88px}.ticket-mobile-management-pair{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;display:grid}.ticket-mobile-management-form>button{background:var(--moss-800,#2d4034);color:#fff;border:0;border-radius:10px;justify-content:center;align-items:center;gap:7px;min-height:48px;margin-top:3px;font-size:14px;font-weight:750;display:flex}.ticket-mobile-management-form>button:disabled{opacity:.48}.ticket-remote-update{color:#604c27!important;background:#fffaf0!important;border-color:#e7cf9b!important}.ticket-conflict-comparisons{gap:8px;margin-top:9px;display:grid}.ticket-conflict-row{background:#ffffffbf;border-radius:8px;gap:3px;padding:8px;display:grid}.ticket-conflict-row>strong{font-size:10px}.ticket-conflict-row>span{font-size:11px}.ticket-conflict-row>div{gap:12px;display:flex}.ticket-conflict-row button{color:#604c27;background:0 0;border:0;padding:2px 0;font-size:10px;font-weight:750;text-decoration:underline}.ticket-activities-panel,.ticket-progress-card,.ticket-attachments-panel{border-radius:12px!important;padding:14px!important}.ticket-activities-empty{min-height:0!important;padding:22px 10px!important}.ticket-activities-empty-mobile-title,.ticket-activities-empty-mobile-copy{display:block}.ticket-activities-empty-desktop-title,.ticket-activities-empty-desktop-copy,.ticket-activities-empty .ticket-activities-primary{display:none}.ticket-activities-header{flex-wrap:wrap;align-items:flex-start;display:flex}.ticket-activities-actions{flex-direction:column-reverse;gap:7px;width:100%;display:flex}.ticket-activities-actions .ticket-activities-primary,.ticket-activities-actions .ticket-activities-secondary{width:100%;min-height:44px;font-size:12px}.ticket-activity-row{padding:11px!important}.ticket-activity-meta{margin-bottom:6px}.ticket-progress-card{height:auto!important;min-height:0!important;overflow:visible!important}.ticket-progress-timeline{height:auto!important;max-height:none!important;overflow:visible!important}.ticket-progress-event{padding-bottom:13px!important}.ticket-progress-event:last-child{padding-bottom:0!important}.ticket-progress-event-content p{font-size:13px}.ticket-progress-meta{flex-wrap:wrap;font-size:10px!important}.ticket-progress-empty{padding:20px 8px}.ticket-attachments-list{gap:8px;display:grid}.ticket-attachment-card{border-radius:10px;grid-template-columns:44px minmax(0,1fr);gap:9px;padding:10px;display:grid}.ticket-attachment-preview{width:44px;height:44px;min-height:44px}.ticket-attachment-info{min-width:0}.ticket-attachment-info>strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;display:block;overflow:hidden}.ticket-attachment-meta{flex-wrap:wrap;gap:3px 8px;font-size:9px;display:flex}.ticket-attachment-card>div:last-child{grid-column:2;flex-direction:row!important;gap:6px!important;display:flex!important}.ticket-attachment-action,.ticket-attachment-card>div:last-child>button{flex:1;min-height:36px;padding:0 8px;font-size:11px}.ticket-workspace .h-\[clamp\(420px\,58vh\,680px\)\]{height:auto;min-height:0}.ticket-content-loading{height:auto!important;min-height:160px!important;padding:28px 16px!important}.ticket-conversation-panel{height:auto!important;min-height:0!important;padding:12px!important}.ticket-chat-scroll{overscroll-behavior:contain;min-height:240px;max-height:48dvh}.ticket-management-open .ticket-mobile-operational-summary{pointer-events:none}.ticket-delete-dialog{padding:20px 18px calc(18px + env(safe-area-inset-bottom))}.pwa-install-card{border-radius:12px;gap:7px;padding:8px 9px;left:10px;right:10px}.pwa-install-card strong{font-size:11px}.pwa-install-card p{white-space:nowrap;max-width:24ch;margin-top:1px;font-size:10px}.pwa-install-action{min-height:34px;padding:0 9px;font-size:10px}.pwa-dismiss{width:30px;height:30px}}@media (max-width:380px){.ticket-mobile-operational-facts{gap:6px}.ticket-mobile-operational-facts>div{padding:8px}.ticket-mobile-context-grid{grid-template-columns:1fr}.ticket-mobile-code{max-width:37vw}.ticket-workspace-tabs{gap:16px}}